Rosalie Kunkel
Lebanon,OR
Summary
With a proven track record at RCE LLC, I leveraged teamwork and decision-making skills to enhance operational efficiency and customer satisfaction. Expert in housekeeping and ticket issuance, I significantly improved service delivery by streamlining processes, leading to a notable increase in repeat business. My approach consistently achieves and surpasses goals through effective leadership and meticulous attention to detail.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level medical coding position. Ready to help team achieve company goals.
Recent graduate with foundational knowledge in medical billing and coding and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
16
16
years of professional experience
Work History
Housekeeper
Own Business
01.2009 - 02.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maintained a spotless environment for clients through diligent daily housekeeping tasks.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Returned emptied garbage receptacles to proper locations.
Manager of Operations
RCE LLC
03.2022 - 08.2023
- Developed strong relationships with clients, leading to increased repeat business and high levels of customer satisfaction.
- Collaborated with other departments for seamless coordination of logistics operations.
- Managed the daily operations of a trucking fleet, ensuring on-time deliveries and optimal resource allocation.
- Maintained accurate records of driver hours, ensuring compliance with DOT regulations and minimizing risk exposure for the company.
- Handled emergency situations effectively, coordinating resources to resolve issues quickly while maintaining open communication with affected parties.
- Developed an effective contingency plan for unforeseen events, such as weather-related delays or vehicle breakdowns, to ensure minimal disruption of services.
- Streamlined scheduling processes for increased efficiency, resulting in reduced overtime costs.
- Improved driver satisfaction by addressing concerns and implementing feedback into operational changes.
- Monitored driver performance to identify areas for improvement, leading to enhanced delivery precision.
- Collaborated with logistics teams to optimize load planning, maximizing truck utilization and reducing empty miles.
Scale House Operator
Liberty Rock Products
01.2024 - 12.2024
- Operated weigh scales and issued tickets when necessary.
- Complied with safety regulations to avoid potential injuries and support company goals.
- Collaborated with truck drivers and site personnel to resolve any weight discrepancies or issues promptly.
- Answered customer calls professionally and routed to appropriate person.
- Followed up with customers to handle delays or other issues.
- Greeted customers and provided excellent service to internal and external clients.
- Dispatched orders to drivers for efficiency.
- Maintained accurate documentation and processed payments efficiently to keep waiting at minimum.
- Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
- Reduced downtime during peak periods by effectively managing queue lines for incoming trucks awaiting weigh-in services.
Education
Associate Degree - Medical Billing And Coding
Bryant And Stratton College
Buffalo, NY06-2025
Skills
- Teamwork
- Decision-making
- Ticket issuance
- Housekeeping
- Customer service
- Goal setting
CCA Certification
I am working on obtaining my CCA certification through AHIMA this year.
Timeline
Scale House Operator
Liberty Rock Products
01.2024 - 12.2024
Manager of Operations
RCE LLC
03.2022 - 08.2023
Housekeeper
Own Business
01.2009 - 02.2022
Associate Degree - Medical Billing And Coding
Bryant And Stratton College
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