Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rosalie MBALA EWOLO

Germantown,MD

Summary

Compassionate CNA/GNA with experience at Charles E. Smith Companies, skilled in vital signs monitoring and patient care. Demonstrated ability to enhance patient satisfaction through empathetic support and effective communication. Committed to maintaining confidentiality and promoting independence, ensuring a safe and dignified environment for all patients.

Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Receptionist

Smith Life Home Care
09.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

CNA/GNA

Charles E. Smith Companies
10.2019 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.

Education

Cornerstone Christian Corespondent School
Townsend, GA
07-2023

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • HIPAA compliance
  • Basic life support
  • Maintaining confidentiality
  • Clinical documentation
  • Multitasking and organization
  • Team collaboration

Certification

  • CNA - Certified Nurse Assistant
  • GNA - Geriatric Nurse Assistant
  • Security +
  • HIPAA Certificate
  • Blood Born Pathogen Certificate


Languages

French
Native or Bilingual
English
Professional Working

Timeline

Receptionist

Smith Life Home Care
09.2024 - Current

CNA/GNA

Charles E. Smith Companies
10.2019 - Current

Cornerstone Christian Corespondent School

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