Rosalie Palmisano

• Designed customized travel itineraries based on client preferences and budget constraints.
• Coordinated travel arrangements, including flights, accommodations, and transportation services.
• Provided expert advice on destinations, attractions, and local customs to enhance client experiences.
• Researched and evaluated various travel packages to ensure competitive pricing and quality services.
• Arranged travel accommodations for groups, couples, executives, and special needs clients.
• Utilized booking software to streamline reservations and track itinerary changes efficiently.
• Followed up with customers to increase customer service with travel plans.
• Organized group tours, coordinating logistics and accommodations to ensure a smooth experience for all participants.
• Assisted clients with flight changes and cancellations to minimize travel disruptions.

• Organized and maintained office files to ensure easy access and retrieval of documents.
• Processed incoming and outgoing correspondence, ensuring timely delivery and accurate documentation.
• Pulled files for docket on daily basis

ANSWERED PHONES FOR ORDERS OF PRODUCTS AND SUPPLIES filed DAILY INVOICES SET UP NEW FILING SYSTEM AND PURGED OLD FILES

• Organized and maintained filing systems to ensure efficient document retrieval
• Processed incoming and outgoing mail, ensuring timely distribution to appropriate departments.

• Processed mortgage applications, ensuring compliance with industry regulations and bank policies.
• Coordinated document collection from clients, enhancing efficiency of loan processing workflows.
• Reviewed financial documents for accuracy, identifying discrepancies and facilitating prompt resolutions.
• Assisted in preparing loan files for underwriting, maintaining organized records for efficient access.
• Coordinated with appraisers to obtain property valuations, ensuring compliance with lending guidelines and requirements.
• Prepared file for final clear-to-close by branch management.

I was called back at this office 3 times as under the contract I can only work 680 hours per year I tried to get on as permanent employee but was no openings available

Duties included answering phones for 10 case workers in the department Opening and distributing of mail Filing al files for the case workers in morning and afternoon copying and faxing reports from doctors and scheduling followup appointments

Through The temp agency contract with Army Corp of Engineers I entered data for trash during Hurricane Katrina and Hurricane Rita

• Completed data entry tasks with accuracy and efficiency.

• Reservation agent for booking of crew passengers ad entertainment on Delta Queen Mississippi Queen and American Queen Riverboats

This was a 6 week assignment I processed checks credit cards and loan payments through the scanning machine bundled and balanced checks from the branch offices Did quality check and coded in missing information missing