ROSALIE WALTERS
Naples
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Juice Bar Barista
Food & Thought
Naples
08.2025 - 01.2026
- Provided excellent customer service in a fast-paced environment.
- Maintained cleanliness and organization of the juice bar area.
- Greeted customers and provided friendly, courteous service.
- Followed sanitation procedures when preparing beverages or food items.
Receptionist
The Salon at JW
Marco Island
01.2022 - 01.2023
- Ensured reception area was clean at all times and stocked with necessary supplies.
- Operated multi-line telephone system to answer incoming calls and accurately direct callers to appropriate employees.
- Greeted persons entering establishment, determined nature, and purpose of visit and direct and escort them to specific destinations.
- Checked visitors in and directed or escorted to appropriate departments and personnel.
- Processed incoming mail and packages accurately.
- Maintained cleanliness of work areas throughout shift according to company standards.
Retail Sales Associate
Jetset Surf Shop
Marco Island
01.2021 - 01.2022
- Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude.
- Performed daily opening and closing procedures such as counting money in the cash drawer and setting up the store for business.
- Explained products and services to help customers make informed decisions.
- Resolved customer disputes quickly while maintaining professionalism at all times.
- Helped locate and obtained merchandise based on customer needs and desires.
Education
Licensed Esthetician - Facial Specialty
Lorenzo Walker Technical College
Naples, FL 08.2025 - 01.2026
HIGH SCHOOL DIPLOMA -
Marco Island Academy
Marco Island, FLSkills
- Telephone skills
- Appointment scheduling
- Organization skills
- Customer/Client relations
- Sanitation procedures
- Problem solving
- Attention to detail
- Effective communication
- Reliability and punctuality
- Efficient multitasking
- Patience and empathy
- Allergen awareness
- Health-conscious mindset
Timeline
Juice Bar Barista
Food & Thought
08.2025 - 01.2026
Licensed Esthetician - Facial Specialty
Lorenzo Walker Technical College
08.2025 - 01.2026
Receptionist
The Salon at JW
01.2022 - 01.2023
Retail Sales Associate
Jetset Surf Shop
01.2021 - 01.2022
HIGH SCHOOL DIPLOMA -
Marco Island Academy