Rosalina Brown
Fenton,MO
Summary
Reliable professional with a strong background in dietary services and customer support. Successfully prepared and delivered meals to 150+ patients while collaborating with dietitians to enhance satisfaction and adherence to dietary restrictions. Demonstrates effective communication and attention to detail in maintaining food safety standards and quality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dietary Aid
Scenic Nursing and Rehabilitation, LLC
Herculaneum, MO
01.2024 - Current
- Assisted in the preparation and delivery of meals to 150+ patients, ensuring adherence to dietary restrictions and preferences
- Collaborated with dietitians to review and modify patient meal plans, enhancing patient satisfaction with meal services
- Provided excellent customer service by addressing patient inquiries regarding menu options and accommodating special requests, enhancing patient experience
- Implemented portion control measures to minimize waste by 10% while maintaining quality standards
- Followed proper food handling procedures to maintain safety standards and prevent cross-contamination, contributing to a safe dining environment
- Maintained cleanliness and organization of kitchen area by washing dishes, sanitizing surfaces, and restocking supplies, supporting health inspection compliance
- Developed new recipes to meet specific dietary requirements, expanding menu options for patients
Personal Shopper
Walmart
Festus, MO
05.2023 - 12.2023
- Achieved fast picking speeds while consistently meeting 98% accuracy and efficiency goals
- Accurately picked and packed 30+ customer orders per shift using handheld devices and store systems, ensuring order accuracy
- Ensured product quality by selecting fresh, undamaged, and correctly dated items, reducing customer complaints
- Substituted items based on availability and customer preferences, ensuring customer satisfaction
- Communicated with team members and management to resolve order issues, improving workflow efficiency
- Managed multiple orders simultaneously in a fast-paced environment, consistently meeting tight deadlines
- Followed food safety guidelines and proper handling procedures, supporting compliance with company standards
Education
Liberal Arts & Sciences - Some college
Jefferson Community College
Hillsboro, MO05-2022
High school diploma -
Herculaneum High School
HerculaneumSkills
- Food safety
- Sanitation procedures
- Portion control
- Order accuracy
- Inventory management
- Order fulfillment
- Customer service
- Cash handling
- Digital literacy
- Tech operation
- Attention to detail
- Time management
- Problem solving
- Team collaboration
- Organizational skills
- Communication skills
- Clear communication
- Critical thinking
- Detail-oriented
- English
Certification
Driver's License
Languages
English
Timeline
Dietary Aid
Scenic Nursing and Rehabilitation, LLC
01.2024 - Current
Personal Shopper
Walmart
05.2023 - 12.2023
Liberal Arts & Sciences - Some college
Jefferson Community College
High school diploma -
Herculaneum High School