Rosalind Parks
Concord,United States
Summary
Caring and empathetic Direct Care with 20 years of experience providing therapeutic support for adults with disabilities. Competent planner, developer and implementer of complex individual program plans. Certified medication administrator, verifying patient medicine and nutrition plan adherence according to strict detail.
Overview
23
23
years of professional experience
Work History
Direct Care Professional Work From Home
Contract Management Services( Inreach)
Charlotte , NC
2015.02 - 2022.08
- Maintained clean, safe and well-organized patient environment.
- Administered medication as directed by physician.
- Developed rapport to create safe and trusting environment for care.
- Followed nutritional plans to prepare optimal meals.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Helped with home management tasks, meal preparation, grocery shopping and routine cleaning.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted disabled clients to support independence and well-being.
- Serviced 5 Customers daily
Nutrition Assistant
Carolinas HealthCare
Concord , NC
2014.08 - 2016.03
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Took over 50 customer calls daily
Direct Support Professional
Residential Support Services
Charlotte , NC
2005.12 - 2015.02
- Administered medication as directed by physician.
- Monitored progress and documented patient health status changes to keep care team updated.
- Consulted with different healthcare disciplines to offer important mental health support to patients.
- Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
- Assisted with daily living activities, running errands and household chores.
- Recorded status and duties completed in logbooks for management.
- Service 10 customers daily.
Child Nutrition Assistant
School Nutrition Association & School Nutrition
Concord , NC
2008.03 - 2012.06
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Bussed and reset tables to keep dining room and work areas clean.
- Served 250 students daily.
Education
Certificate -
Rowan Cabarrus Community College
Salisbury, NC10.2018
High School Diploma -
Concord High School
Concord, NC06.1985
Skills
- First Aid and CPR
- State Regulations Knowledge
- Care Plan Management
- Care Plan Assessment
- Administering Medication
- Food Preparation
- Patient Care
- Cleaning
- Meal Preparation
- Government Regulations
- Medical Terminology
- Home care
- Indirect Patient Care
- Coordinating direct care
- Direct care
- At-home daycare professional
Additional Information
I also have 20 years experience Nutrition Care, Dietary Aide, Cafeteria Assistant, and Diet Clerk. I worked these positions part-time while I had full-time positions.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Direct Care Professional Work From Home
Contract Management Services( Inreach)
2015.02 - 2022.08
Nutrition Assistant
Carolinas HealthCare
2014.08 - 2016.03
Child Nutrition Assistant
School Nutrition Association & School Nutrition
2008.03 - 2012.06
Direct Support Professional
Residential Support Services
2005.12 - 2015.02
Certificate -
Rowan Cabarrus Community College
High School Diploma -
Concord High School
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