Rosalind Poole
Jacksonville,Florida
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about HCS charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
22
22
years of professional experience
Work History
Nursing Supervisor
Riverpoint Behavioral
05.2017 - Current
- Health Admissions and evaluations
- Medication administration
- Coordinate emergency care and transport
- Perform suicide assessments and treatment plan formulations
- Supervisor on various units (Adult, Emergency Stabilization Unit and Children Adolescence Unit) within the facility as charge nurse.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
- Answered questions and addressed concerns from employees via email, phone and in person.
- Educated patients and families on treatment procedures and answered questions for thorough home care plans.
- Maximized staff and patient protections by enforcing optimal disease prevention protocols.
- Maintained strong commitment to patient care through dedicated case management and treatment delivery.
- Developed guidelines to improve communication with contractors, ensuring compliance with different requirements by agency.
- Delegated tasks and provided leadership for all nurses and support personnel.
- Introduced and improved programs for preventive and rehabilitative nursing procedures.
- Confidently directed overall operation of nursing services and patient care.
- Coordinated nursing care for patients and participated in patient and family education.
- Organized department in accordance with administrative guidelines in order to provide specified nursing services to meet legal, organizational and medical staff guidelines.
- Instructed and mentored employees and promoted high level of care quality to patients.
- Investigated and reported all incidents per hospital policies.
- Developed and implemented new nursing protocols to improve patient outcomes while minimizing medical errors.
Registered Nurse
Mental Health Resource Center, MHRC
02.2017 - 07.2017
- Acts (Adults and Adolescents) and assessed them to determine if they were stable for admission or needed a higher level of medical care prior to admission
- Administer meds on both units, daily psych assessment that facilitated in the formulation of treatment plans.
- Organized and managed care of patients undergoing various therapies and procedures.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
Charge Nurse
Lakeview Health
05.2016 - 05.2017
- Supervise average of 10 nurses from 3 facilities
- Ensuring that substance abuse patient have optimum care at these facilities
- Coordinate discharge and transport of patient
- Ensure maximum compliance and participation in program assignment and patient care
- Proficient with KIPU system of EMR.Audit charts for documentation discrepancies and assist and teach those I supervise the corrective process or action.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Supervised and managed daily scheduling, tasking, and administration.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Intake Coordinator
Wekiva Springs
05.2015 - 05.2016
- Mental Health and Drug Addiction –Admission assessments
- Insurance Verification, Pre- Certification, Patient transfer coordination with case managers from other facilities in the Florida Region
- Obtained and transcribed admission orders
- Referral coordinator for appropriate inpatient or outpatient services.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Completed intake assessment forms and filed clients' charts.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
- Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
Riverpoint Behavioral Health
11.2013 - 05.2015
- Admissions and evaluations
- Medication administration
- Coordinate emergency care and transport
- Perform suicide assessments and treatment plan formulations
- Supervisor on various units within the facility as charge nurse.
Corrections Nurse
Jacksonville Sheriff Office
05.2012 - 11.2013
- Triage, coordinate, render care to pre-trial detention trainees (PTDF) Dispense and administer medications, preventive treatment and vaccinations and test
- Assess stability for continuum of care
- Proficient in Allscripts, Excel spread sheets, data analysis.
- Complied with all security regulations within prison system and administered care in safest possible environment.
- Advocated for and strived to protect health, safety, and rights of patient.
- Treated variety of illnesses affecting offenders in close quarters.
- Stabilized prisoners suffering from falls, stab wounds or other injuries prior to hospital transfer.
Riverpoint Behavioral Health
01.2011 - 05.2012
- Admissions and evaluations
- Medication administration
- Coordinate emergency care and transport
- Perform suicide assessments and treatment plan formulations
- Supervisor on various units within the facility as charge nurse.
Medical Assistant
01.2009 - 01.2010
- Assisting physician’s in the Baptist Primary Health System which include but not limited to all of the Baptist Primary Care satellite offices., Duties include checking in patients for appointments, vital signs, phlebotomy and medication and immunization administration, perform diagnostic exams and screening for annual exams, physicals and workman compensation for the City of Jacksonville employees
- Instrumental in the implementation of EMR for offices that are transitioning to a paperless system
- Being a part of the Baptist Health Care flex team has also allowed me to be a sitter for Baker Act patients and monitor patients for safety in the Emergency Room, Medical Surgical Units and Cardiac rehab units.
Medical Assistant
01.2008 - 01.2009
- Chart review, preparation, filing and setting appointments for follow up exam and labs for Nephrology practice
- Assisted 3 physicians with patient care and traveled to 3 satellite offices within the practice where I checked patients in, vitals, labs, collected co-payments and arranged outside labs or radiological studies
- Arranged for inpatient procedures and coordinated with dialysis units for the continuum of patient care
- Administered injection for iron deficiency anemia and coordinated with insurance companies for iron and/or blood infusions.
U .S. Naval Hospital Corpsman
01.2001 - 01.2008
- Various duty stations, including a four year tour on board the USS John F
- Kennedy aircraft carrier with over 3000 personnel
- As an Independent Duty Corpsman (IDC) responsible for working autonomously; duties included patient care, diagnostic procedures, advanced first aid, basic life support, nursing procedures minor surgery, basic laboratory procedures
- Last tour of duty was NSB Kings Bay prior to retirement where I processed over 1000 individual augmenters’ for deployment...
Education
MBA -
University of Phoenix
2014
Associate Degree - Nursing
Florida State College
2010
Certified Medical Assistant, National Registry - undefined
2010
Master Training Specialist - undefined
1999
undefined
1997
Bachelor of Business Administration Finance - undefined
Texas A&M University
1992
Skills
- Direct Patient Care
- Work Assignments
- EMR Systems
- HIPAA Requirements
Affiliations
RN License (RN9316629) (Multi State as of 2018) current
ACLS need to recert expired 2015
BLS current
More than twenty years’ experience in a variety of healthcare roles.
20 years of military leadership and managing professional relationships in an organizational climate.
Managed a budget of over $1 .5 million in medical assets.
Experienced in human resources and team concepts which facilitates motivation, empowerment, and
counseling of subordinates.
Strong ability to communicate effectively and clearly (both written and oral).
Uncommon ability to apply common sense and understanding to achieve goals or task.
Remarkable ability to interact effectively with other employees in all levels of an organization and relate to
the special healthcare needs and concerns of a diversified population.
Great ability to effectively present information in a one-on-one or small group situation.
Affiliations
Veteran of the United States Armed Forces
Delta Mu Delta
Phi Theta Kappa
American Cancer Society Orange Park Chapter
Timeline
Nursing Supervisor
Riverpoint Behavioral
05.2017 - Current
Registered Nurse
Mental Health Resource Center, MHRC
02.2017 - 07.2017
Charge Nurse
Lakeview Health
05.2016 - 05.2017
Intake Coordinator
Wekiva Springs
05.2015 - 05.2016
Riverpoint Behavioral Health
11.2013 - 05.2015
Corrections Nurse
Jacksonville Sheriff Office
05.2012 - 11.2013
Riverpoint Behavioral Health
01.2011 - 05.2012
Medical Assistant
01.2009 - 01.2010
Medical Assistant
01.2008 - 01.2009
U .S. Naval Hospital Corpsman
01.2001 - 01.2008
MBA -
University of Phoenix
Associate Degree - Nursing
Florida State College
Certified Medical Assistant, National Registry - undefined
Master Training Specialist - undefined
Bachelor of Business Administration Finance - undefined
Texas A&M University
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