ROSALINDA CONTRERAS
Los Angeles,CA
Summary
Diligent Caregiver/Provider with solid foundation in providing compassionate care and support to clients. Proven ability to assist with daily living activities while maintaining safe and clean environment. Demonstrated effective communication and problem-solving skills to enhance client well-being.
Overview
7
7
years of professional experience
Work History
IHSS Care Provider
Down Syndrome
10.2020 - Current
- Communicated effectively with clients to understand their needs and preferences.
- Assisted clients with daily living activities, ensuring comfort and safety.
- Maintained a clean and organized living environment for clients' well-being.
- Monitored clients' health conditions, reporting any changes to appropriate personnel.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Promoted mental wellness by engaging clients in meaningful conversations and recreational activities suited to their interests.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Maintained entire family's schedule and organized events.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Transported clients to and from medical appointments with safety and efficiency.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Advocated for the rights of clients within the healthcare system, ensuring access to necessary resources and services.
Medical Assistant
Pediatric Clinic PA
06.2018 - 10.2020
- Administered patient vital signs and documented findings in electronic health records for accuracy.
- Educated patients on treatment plans and medical procedures, enhancing understanding and compliance.
- Assisted healthcare providers with clinical procedures, ensuring patient comfort and safety during visits.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Trained new staff on office protocols and clinical responsibilities, fostering a cohesive work environment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
Education
Diploma 4.0 - Medical Assistant
American Career College
CA06-2017
High School Diploma -
Parkridge Private School
Los Angeles, CA12-2016
Skills
- Client transportation services
- Meal planning and preparation
- Record-keeping proficiency
- Safety protocol awareness
- Emotional support provision
- Organizational multitasking
- Paperwork management
- Support for Down syndrome individuals
- CPR Certified
- Care strategy planning
- Problem-solving skills
- Dependability and punctuality
- Support for disabilities
Languages
Spanish
Full Professional
Timeline
IHSS Care Provider
Down Syndrome
10.2020 - Current
Medical Assistant
Pediatric Clinic PA
06.2018 - 10.2020
Diploma 4.0 - Medical Assistant
American Career College
High School Diploma -
Parkridge Private School
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