ROSALINDA DE LA CRUZ
DOVER FL,FL
Summary
Dynamic sales professional with a proven track record at Marjon Specialty Foods, excelling in customer service and relationship building. Skilled in inventory tracking and data inputting, I enhanced operational efficiency and consistently met sales goals.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Marjon Specialty Foods
12.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Organized, maintained and updated information in computer databases.
- Collaborated with team members to successfully complete network installation projects on time.
- Managed multiple tasks and met time-sensitive deadlines.
Cashier & Crew Member
Dunkin' Donuts
04.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely.
Education
STRAWBERRY CREST HIGHSCHOOL
4691 GALLAGHER RD. DOVER 3352705-2023
Skills
- Sales expertise
- Inventory tracking
- Customer service
- Strong communication and interpersonal skills
- Scheduling
- Data inputting
- Call answering
- Bookkeeping
- Spreadsheet tracking
- Front desk operations
Languages
Spanish
Timeline
Sales Assistant
Marjon Specialty Foods
12.2024 - Current
Cashier & Crew Member
Dunkin' Donuts
04.2021 - 04.2022
STRAWBERRY CREST HIGHSCHOOL
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