Rosalinda Gonzalez
Ontario,CA
Summary
Expert retail sales professional offering 10 years experience in retail customer service and retail management. Professional food and nutrition leader with expertise in managing dietary programs and optimizing food service operations. Skilled in developing nutrition plans, ensuring compliance with health standards, and training staff effectively. Strong focus on teamwork and adaptability to meet evolving needs, consistently delivering high-quality results. Dependable and prepared to drive success in food and nutrition management.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Food and Nutrition Supervisor
Rowland Unified School District
06.2018 - 06.2024
- Managed and Supervised 900 students coming through food service lines. Supervised Kitchen Staff of 10 employees.
- Assisted on tray line and prepared trays according to prescribed diets and patron requests.
- Conducted employee training sessions for improved food safety practices and compliance with regulations.
- Assisted in menu planning, incorporating seasonal ingredients for maximum freshness and taste appeal.
- Monitored food storage techniques to preserve freshness, prevent contamination, and adhere to industry best practices.
- Monitored calorie count for individual patients in accordance with specific nutritional needs as specified by physicians.
- Educated clients on the importance of proper nutrition and provided guidance for making healthier food choices.
- Planned nutritious meal options for individuals with various health needs and conditions.
- Evaluated food service operations in various settings to ensure compliance with industry standards and best practices in nutrition care processes.
- Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Managed food inventory efficiently, reducing waste and maintaining optimal stock levels.
- Led a team of kitchen staff to achieve efficient workflow and maintain high standards of cleanliness.
Supervisor
Target
06.2005 - 06.2016
- Team management
- Computer system operations
- Handled all customer relations issues in a gracious manner and in accordance with company policies
- Cleaned and organized the store, including the checkout desk and displays
- Stocked and replenished merchandise according to store merchandising layouts
- Shared best practices for sales and customer service with other team members to help improve the store's efficiency
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
- Followed merchandising guidelines to present visually appealing displays
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
- Communicated clear expectations and goals to each team member
- Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture
- Strategically scheduled team members to maintain optimal staffing levels at all times
Education
Business Associate degree - Business Administration
University Of Phoenix
01.2011
High School Diploma -
Chino High School
Chino, CA01.2004
Skills
- Retail sales
- Detail Oriented
- Clerical
- Dedicated team player
- Active listening skills
- Fast and efficient service worker
- Computer literate
- Late-night shift availability
- POS systems knowledge
- Friendly and helpful
- Stocking
- Organized multi-tasker
- Skilled problem solver
- Quick learner
- Motivated team player
- Natural leader
- Scheduling Staff
- Meal Preparation
- Food presentation
- Sanitation Procedures
- Allergen awareness
- Waste Reduction
- Menu Planning
- Food safety management
- Food allergy management
- Teamwork and Collaboration
- Special diet requirements
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Critical Thinking
- Excellent Communication
- Reliability
- Effective Communication
- Adaptability and Flexibility
- Relationship Building
- Team building
- Equipment Operation
- Goal Setting
Accomplishments
- Achieved Regular 100% Health and Safety Inspections by completing all required actions by county's of San Bernardino and Los Angeles with accuracy and efficiency.
- Supervised team of 10 staff members.
Certification
- ServSafe Food Manager Handler's Certification
Languages
Spanish
Native or Bilingual
Timeline
Food and Nutrition Supervisor
Rowland Unified School District
06.2018 - 06.2024
Supervisor
Target
06.2005 - 06.2016
High School Diploma -
Chino High School
Business Associate degree - Business Administration
University Of Phoenix
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