Rosalinda Gutierrez
San Benito
Summary
Compassionate and dependable caregiver with extensive experience at Heavenly Care PHC Services, enhancing client wellness through effective time management and problem-solving. Proven ability to maintain a safe environment and provide personalized care, ensuring optimal health outcomes while fostering independence and dignity in daily living activities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Caregiver
Heavenly Care PHC Services
10.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
Insurance Agent
Total Insurance
09.2018 - 06.2019
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
Sales Associate
Auto Zone Auto Parts
01.2014 - 06.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Care Provider
Manuel's
03.2013 - 01.2014
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Organized medication and provided reminders according to schedule.
- Reduced patient anxiety and stress through effective communication and active listening skills.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Planned and cooked nutritious meals to meet specific dietary needs.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Enhanced patient comfort by providing compassionate and attentive care.
- Provided safe mobility support to help patients move around personal and public spaces.
Secretary
B and V Auto Sales
02.2012 - 02.2013
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
High School Diploma -
TSTC
Harlingen, TX05-2026
Phlebotomist - Phlebothomy
TSTC
Harlingen, TX03-2025
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Multitasking and organization
- Flexible schedule
- First aid and safety
- Client transportation
- Records management
Certification
- First Aid/CPR Certified
- PT - Phlebotomy Technician
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Caregiver
Heavenly Care PHC Services
10.2023 - Current
Insurance Agent
Total Insurance
09.2018 - 06.2019
Sales Associate
Auto Zone Auto Parts
01.2014 - 06.2014
Care Provider
Manuel's
03.2013 - 01.2014
Secretary
B and V Auto Sales
02.2012 - 02.2013
High School Diploma -
TSTC
Phlebotomist - Phlebothomy
TSTC
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