ROSALINY ROJAS

• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Interacted with customers by phone, email, or in-person to provide information.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
• Verified transactions, product orders and shipping dates and entered information into databases and reports.
• Monitored office supplies and made arrangements for restocking of low-stock items.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents.
• Collected and documented patient medical information such as blood pressure and weight.
• Called and faxed pharmacies to submit prescriptions and refills.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Verified patient insurance coverage and collected required co-payments.
• Completed EKGs and other tests based on patient presentation in office.

Responsible for receiving and paying out money transfer.

Assisted in daily functions of cash and payouts and daily deposits.

Maintained daily cash levels while handling different POS systems including Western Union and MoneyGram.

Provided exemplary customer services .