Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Rosaly Lopez Reyes

Philadelphia,PA

Summary

Customer-Focused Financial Services Banker dedicated to empowering clients in their journey toward financial independence. Proven track record in enhancing customer satisfaction through exceptional service, strong interpersonal skills, and effective issue resolution. Committed to driving positive outcomes and fostering long-term client relationships.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Mobile Branch Banker

PNC Bank
Philadelphia, PA
12.2024 - Current
  • Enhances customer experience by identifying financial improvement opportunities.
  • Prioritized customer needs and satisfaction in all business decisions.
  • Utilizes a comprehensive PNC conversation approach during every client interaction to identify suitable PNC solutions.
  • Ensures efficient and accurate completion of daily branch operations.
  • Identified new business opportunities through market analysis and prospecting efforts.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Process Engineer

American Cable Company
Philadelphia, PA
04.2021 - 12.2023
  • Analyzed production data to identify areas of improvement and reduce costs.
  • Developed investigation and communication skills to find suppliers, prices and lead times for new components.
  • Prepared reports detailing data analysis along with prospective solutions, benefits and costs.
  • Researched, designed and installed mechanical products or equipment to meet requirements.

Entrepreneur

rosse's store
San Felipe, Puerto Plata
11.2019 - 03.2021
  • Developed business plans and strategies for new product launches.
  • Managed marketing campaigns to increase brand awareness and visibility.
  • Negotiated contracts with customers, vendors, and partners.
  • Established pricing structures for products and services.
  • Monitored competitors' activities in order to stay ahead of the curve.
  • Maintained relationships with key clients to secure repeat business.

Education

Bachelor's Degree - Accounting

University of Maryland Global Campus
Hyattsville, MD
08-2029

High School Diploma -

Community Academy of Philadelphia
Philadelphia, PA
06.2022

Skills

  • Advanced Spanish Communication
  • Collaborative Teamwork
  • Relationship building
  • Customer relationship management
  • Product presentation
  • Prospecting
  • Friendly, positive attitude
  • Collaboration

Certification

  • Notary Public, Pennsylvania, Valid Until 2028, ID 1454230

Languages

Spanish
Native/ Bilingual

Timeline

Mobile Branch Banker

PNC Bank
12.2024 - Current

Process Engineer

American Cable Company
04.2021 - 12.2023

Entrepreneur

rosse's store
11.2019 - 03.2021

Bachelor's Degree - Accounting

University of Maryland Global Campus

High School Diploma -

Community Academy of Philadelphia

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Rosaly Lopez Reyes