Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Rosalyn Carlos-Bustamante

Baltimore,MD

Summary

Results-driven professional with expertise in customer relations and project management. Proven track record of enhancing customer satisfaction and streamlining operations through effective communication and problem-solving. Experience in strategic planning to ensure project and product delivery. Consistent and effective relationship building and communication with clients.

Overview

23
23
years of professional experience

Work History

Owner/Sole Proprietor

MoonRaven Arts
04.2007 - Current
  • Developed creative strategies to enhance brand visibility and customer engagement.
  • Managed all aspects of business operations, including budgeting and inventory control.
  • Oversaw project timelines and deliverables, ensuring high-quality outcomes for clients.
  • Cultivated relationships with artists and suppliers to expand product offerings.
  • Streamlined production processes to improve efficiency and reduce turnaround times.
  • Analyzed market trends to inform product development and service enhancements.
  • Managed day-to-day business operations.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.

Jewelry Production Artist

Barbie Levy Jewelry Design
02.2006 - Current
  • Collaborated with artisans to ensure precise execution of design specifications.
  • Streamlined production processes to enhance workflow efficiency and reduce waste.
  • Mentored junior artists in design techniques and production standards.
  • Implemented quality control measures that improved final product consistency.
  • Enhanced production quality by streamlining workflows and implementing efficient processes.
  • Streamlined communication between designers and production team, fostering strong working relationships and boosting overall productivity.
  • Expedited project timelines by anticipating potential bottlenecks and proactively seeking solutions.

Editor/Lead Copy Editor

Self-Employed
03.2016 - 09.2021
  • Edited diverse manuscripts for clarity, coherence, and style consistency.
  • Collaborated with authors to refine narratives and enhance overall quality.
  • Provided constructive feedback that fostered writer development and skill enhancement.
  • Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency.
  • Collaborated with writers to improve content structure and clarity, resulting in increased reader engagement.
  • Prepared, rewrote, and edited pieces to improve readability and impact.
  • Maintained open lines of communication with authors throughout the editing process, resulting in smoother collaborations.

Art Gallery Assistant

Made In Metal/ Gallery M.I.M
05.2005 - 07.2012
  • Assisted in organizing art exhibitions, ensuring smooth operations and engaging visitor experiences.
  • Managed inventory of artworks, maintaining accurate records for sales and displays.
  • Collaborated with artists to coordinate installation and de-installation of exhibits.
  • Provided exceptional customer service, addressing inquiries and enhancing visitor engagement.
  • Assisted with the successful planning and execution of various art events, including exhibitions, lectures, and workshops.

Political Canvasser

Progressive Maryland
08.2004 - 05.2006
  • Engaged community members to promote progressive policies and initiatives.
  • Conducted door-to-door outreach to raise awareness of local campaigns.
  • Collaborated with team members to strategize effective canvassing techniques.
  • Trained new canvassers on best practices for voter engagement and outreach.
  • Collected and analyzed data on voter preferences to inform campaign strategies.
  • Increased voter engagement by effectively communicating campaign messages door to door.
  • Went to over 20 doors over 5 miles daily to educate and sign up potential voters.

Dog Groomer/Washer

Animal Images
03.2003 - 04.2004
  • Provided expert grooming services tailored to various breeds, ensuring client satisfaction and pet comfort.
  • Implemented efficient grooming processes, reducing service time while maintaining high-quality standards.
  • Mentored junior groomers in best practices for handling and styling pets effectively.
  • Developed customized grooming plans based on individual pet needs and owner preferences.

Education

Ph.D. - Mythological Studies/Depth Psychology

Pacifica Graduate Institute
Carpinteria, CA
07-2023

Master of Arts - Mythological Studies/Depth Psychology

Pacifica Graduate Institute
Carpinteria, CA
05-2017

Bachelor of Arts - General Fine Arts

Maryland Institute College of Art
Baltimore, MD
05-2014

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Project management
  • Business management
  • Business planning
  • Strategic planning
  • Project estimating
  • Photo editing
  • Deadline oriented
  • Digital imagery
  • Editing and proofreading
  • Critical thinking
  • Attention to detail
  • Clear communication
  • Research
  • Editing articles
  • Art handling
  • Gallery operations
  • Artwork installation
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking
  • Reliability
  • Organizational skills

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Music
  • Experimenting with different creative mediums, like soft pastels, colored pencils, and acrylic paint, to expand skills and techniques
  • Crafting and DIY Projects
  • Photography
  • Creative Writing
  • Food Tourism
  • Historical Exploration
  • Road Trips
  • Train Travel
  • Martial Arts
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Cooking
  • Learning new cooking techniques and expanding my culinary skills

Timeline

Editor/Lead Copy Editor

Self-Employed
03.2016 - 09.2021

Owner/Sole Proprietor

MoonRaven Arts
04.2007 - Current

Jewelry Production Artist

Barbie Levy Jewelry Design
02.2006 - Current

Art Gallery Assistant

Made In Metal/ Gallery M.I.M
05.2005 - 07.2012

Political Canvasser

Progressive Maryland
08.2004 - 05.2006

Dog Groomer/Washer

Animal Images
03.2003 - 04.2004

Ph.D. - Mythological Studies/Depth Psychology

Pacifica Graduate Institute

Master of Arts - Mythological Studies/Depth Psychology

Pacifica Graduate Institute

Bachelor of Arts - General Fine Arts

Maryland Institute College of Art
Rosalyn Carlos-Bustamante