ROSALYN CERRITOS LARA
Daly City,US
Summary
Professional hospitality specialist prepared for this role with strong focus on delivering exceptional guest experiences. Proven ability to collaborate effectively with team members and adapt to changing environments. Skilled in communication, problem-solving, and maintaining welcoming atmosphere. Reliable and results-driven, ensuring smooth operations and high customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Host
Red Robin
07.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers and bussers through high-volume shifts with food running and table clearing
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
BABYSITTER
Self Employed
06.2020 - Current
- Displayed patience and understanding when dealing with difficult situations involving children
- Remained alert at all times to ensure the safety of each child under my supervision
- Provided attentive care to young children, including feeding, bathing, dressing, playing games, reading stories
- Prepared snacks and cooked meals for children using available food items
- Acted as a role model for children by providing emotional support and guidance
- Performed cleaning and housework tasks to keep living space organized and sanitary
Education
NURSING CANDIDATE -
San Francisco State University
San Francisco, CA05.2028
HIGH SCHOOL -
Jefferson High School
05.2024
Skills
- Reliable
- Teamwork
- Outgoing
- Friendly
- Maintaining safe environment
- Patient
- Hardworking
- Customer Service
Certification
- Servsafe Food Handlers Certification
- AHLEI Hospitality Certification
Languages
Spanish
Native or Bilingual
Timeline
Host
Red Robin
07.2024 - Current
BABYSITTER
Self Employed
06.2020 - Current
HIGH SCHOOL -
Jefferson High School
NURSING CANDIDATE -
San Francisco State University
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