Stephanie Quintero
Daly City,CA
Summary
Dedicated and empathetic certified Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
9
9
years of professional experience
Work History
Clinical Assistant II
Stanford Children's Hospital
Burlingame, CA
09.2023 - Current
- Managed patient records, including medical history and test results.
- Maintained inventory of supplies used in clinical setting.
- Reviewed patient charts prior to appointments to ensure accuracy of information.
- Answered phones and responded to inquiries from patients or family members.
- Worked collaboratively with other healthcare professionals to provide quality care for patients.
- Assisted in scheduling appointments for patients in a timely manner.
Bilingual Case Manager
Star Vista
San Mateo, CA
02.2021 - 03.2023
- Provided case management services to a diverse population of clients in both English and Spanish.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Assisted clients in navigating the social service system by providing information about benefits and resources.
- Collaborated with community partners to identify additional support services for clients such Child Protective services.
- Participated in team-based case reviews to assess progress towards goals and objectives.
Volunteer at FLY (Fresh Lifeline Youth)
Fresh Lifelines For Youth Fly
San Mateo, CA
08.2019 - 06.2020
- Helping and advising juveniles who seek guidance
- Assisted with educating and helping juveniles learn about laws in fun ways to provide smooth and enjoyable experience for both participants and organizers
- Provided juveniles with mentorship and emotional support
- Modeled social, behavioral and physical skills to promote development and improve classroom management.
Host/Office Receptionist
Momo’s
San Francisco, CA
08.2017 - 12.2018
- Helping the front desk when necessary, Greeted, checked-in, and served customers
- Requested and confirmed information for orders
- Trained new employees
- Experience with multiple POS systems
- Ensured to provide quality customer service during peak hours.
Office Assistant
Chalk
San Francisco, CA
07.2015 - 08.2017
- Maintained the presence at the front desk greeting and assisting all visitors
- Answered and directed all incoming calls as well as scheduling meetings
- Communicated frequently with Chalk staff to provide updates about schedules, events, and opportunities
- Routinely designed spreadsheets, reports, letters, memos, and ever-changing calendars
- Was responsible for safe delivery and deposit of documents/funds for Chalk at the post office/ private carriers, and the bank
- Operated office equipment’s such as copy machines, printers, and fax machines
- Provide high level administrative support.
Education
Certified Clinical Medical Assistant - Health And Wellness
Stepful
01-2024
Bachelor of Arts - Criminal Justice
San Francisco State University
12.2019
Associate of sciences - ADMINISTRATION OF JUSTICE
City College of San Francisco
06.2017
Associate of Sciences - social and behavioral sciences
City College of San Francisco
06.2017
Skills
- Superior communication skills
- Reliable
- Team collaboration
- Able to multi-task effectively
- Used all office equipment (Microsoft Office, Excel and Power Point, E-Mail, Windows, etc)
- Bi-lingual
- Able to manage multiple projects and deadlines in a tactful demeanor
- CPR certified (BLS)
Timeline
Clinical Assistant II
Stanford Children's Hospital
09.2023 - Current
Bilingual Case Manager
Star Vista
02.2021 - 03.2023
Volunteer at FLY (Fresh Lifeline Youth)
Fresh Lifelines For Youth Fly
08.2019 - 06.2020
Host/Office Receptionist
Momo’s
08.2017 - 12.2018
Office Assistant
Chalk
07.2015 - 08.2017
Certified Clinical Medical Assistant - Health And Wellness
Stepful
Bachelor of Arts - Criminal Justice
San Francisco State University
Associate of sciences - ADMINISTRATION OF JUSTICE
City College of San Francisco
Associate of Sciences - social and behavioral sciences
City College of San Francisco
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