Rosalyn Daniels
Holly Springs,MS
Summary
Dynamic Licensed Professional Counselor with extensive experience at the University of Mississippi Medical Center, excelling in patient diagnosis and advocacy. Proven ability to develop effective treatment plans and facilitate group therapy, demonstrating strong communication skills and attention to detail. Committed to enhancing mental health support and fostering client resilience.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Telehealth Therapist
University of Mississippi Medical Center, UMMC
Jackson, MS
10.2023 - Current
- Engaged in outreach activities within the community to increase awareness about available resources for mental health support.
- Educated clients on evidence-based treatments to enhance their understanding of the therapeutic process.
- Developed individualized therapeutic interventions based on diagnosis and best practices in the field of mental health counseling.
- Utilized emerging Cognitive Behavioral Therapy and Narrative Therapy as treatment approaches.
- Completed detailed documentation of sessions, patient notes and recommendations.
Assistant Director of Clinical Services
University Of Mississippi Ole Miss
Oxford, MS
10.2023 - Current
- Provided leadership, insight, and mentoring to newly enrolled graduate students to supply knowledge of various clinical information.
- Monitored student progress in each course throughout the semester.
- Prepared students for later educational experiences by encouraging to explore learning opportunities and persevere with challenging tasks.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
Patient Intake Specialist
Parkwood Behavioral Health System
Olive Branch, MS
04.2021 - Current
- Resolved and clarified codes and diagnoses with conflicting, missing, and unclear information by consulting with doctors and others, and by participating in the coding team's regular meetings.
- Retrieved patient medical records for physicians, technicians, and other medical personnel.
- Assigned patients to diagnosis-related groups (DRGs) and used appropriate computer software.
- Facilitated communication between departments during the patient intake process.
- Attended meetings and trainings as required for job performance improvement.
- Verified demographic information of all new and returning patients.
Licensed Professional Counselor
Health Connect America
Byhalia, MS
06.2023 - 10.2023
- Conducted intake assessments for new clients.
- Conducted individual counseling sessions with appropriate interventions to alleviate the conditions that were presented during the intake assessment.
- Completed treatment plans for the initial visit, quarterly chart audits for the caseload to ensure quality assurance, and service compliance.
- Provided individual counseling and family therapy with appropriate interventions based on mental health history and diagnosis.
- Evaluated student needs to provide helpful resources and support.
- Established trusting relationship with students and parents to nurture confidence in school counseling process.
- Performed outreach activities within the school community to increase awareness about available counseling services.
- Maintained confidential records of counseling sessions, assessments, and communications with students and parents.
Licensed Professional Counselor
Telehealth Betterhelp Therapy Online Platform
04.2023 - 09.2023
- Documented patient progress through counseling and interaction.
- Helped clients find solutions by teaching appropriate intervention techniques.
- Kept pace with changes in research on diagnostic and treatment protocols to give best possible support to clients.
Licensed Professional Counselor/Contractor
Faith Christian Counseling
Tupelo, MS
01.2023 - 05.2023
- Collaborated with mental health professionals, and other staff members, to perform clinical assessments and develop treatment plans.
- Counseled clients or patients to assist in overcoming dependencies, adjusting to life, or making changes.
- I learned about new developments in counseling by reading professional literature, attending courses and seminars, and establishing and maintaining contact with other social service agencies.
- Encouraged development of relevant skills to help overcome specific concerns.
- Educated families about available community resources for additional support services.
Mental Health Therapist
New Directions Counseling Center
Southaven, MS
11.2020 - 12.2022
- Collaborated with mental health professionals, and other staff members, to perform clinical assessments and develop treatment plans.
- Counseled clients or patients to assist in overcoming dependencies, adjusting to life, or making changes.
- Participated in multidisciplinary team meetings to discuss complex cases and develop integrated care plans.
- Conducted assessments to diagnose mental illness, develop treatment plans and monitor progress.
Substance Abuse Counselor
New Seasons / Colonial Management Group
Walls, MS
10.2019 - 11.2020
- Facilitated the daily operations of services in the absence of the Program Director. Facilitated staff for guidance with intake and instruction on services provided to each client. I facilitated meetings with the administration in the absence of the Program Director.
- Conducted chemical dependency program orientation sessions.
- Provided clients and family members with information about addiction issues, and about available services and programs, and made appropriate referrals when necessary.
- Interviewed clients, reviewed records, and conferred with other professionals to evaluate individuals' mental and physical conditions, and to determine suitability for participation in specific programs.
- Facilitated psycho-educational groups on topics such as relapse prevention, anger management, and communication skills.
- Assisted with program development initiatives aimed at improving service delivery models.
Research Assistant/Research Coordinator
Clinical Neurological Solutions Healthcare
Memphis, TN
03.2018 - 10.2019
- Prepared study-related protocol worksheets, procedural manuals, adverse event reports, institutional review board documents, and progress reports.
- Directed requisition, collection, labeling, storage, or shipment of specimens.
- Conferred with health care professionals to determine the best recruitment practices for studies.
- Maintained contact with sponsors to schedule and coordinate site visits, and to answer questions about issues such as incomplete data.
- Informed patients and caregivers about study aspects and outcomes to be expected.
- Conducted primary and secondary research to identify relevant information for project development.
Behavior Specialist
North Mississippi Regional Center
Oxford, MS
01.2016 - 03.2018
- Designed and implemented instructional programs and support services, allowing patients to progress.
- Developed transition plans to move patients to targeted careers, vocational training, and life skills.
- Gathered data to measure the patient's progress and determine learner needs.
- Attended professional development activities and workshops to learn best practices in behavior analysis.
- Kept accurate reports, records, and files on individual patients.
- Supervised and guided assistants and aides working with patients.
- Enhanced communication skills of clients using augmentative and alternative communication devices.
Credentialing Specialist
Health Quest PC
Cordova, MS
02.2014 - 12.2015
- Maintained credentials, medical licenses, liability insurance, and professional licenses for insurance providers.
- Advised management on organizing, preparing, and implementing recruiting and retention programs.
- Participated in periodic audits of credentialing files to maintain compliance with applicable regulations and policies.
- Interacted regularly with representatives from health plans and commercial payers regarding credentialing matters.
- Prepared correspondence for various departments concerning credentialing updates or requests for additional information.
- Facilitated communication between departments to resolve credentialing issues efficiently.
Crisis Intervention Specialist
Region 4 Mental Health Services
Southaven, MS
10.2011 - 12.2013
- Assisted clients in adhering to treatment plans, such as setting up appointments, arranging for transportation to appointments, and providing support.
- Collaborated with mental health professionals and social services to provide comprehensive support.
- Developed and implemented personalized crisis intervention plans, tailored to each client's specific needs.
- Implemented suicide prevention strategies and conducted risk assessments to prevent self-harm.
- Evaluated client needs and provided appropriate referrals to community agencies or mental health professionals.
- Provided immediate emotional support and stabilization to individuals experiencing acute mental health crises.
- Acted as a liaison between the client's family members and medical team during times of need.
Education
Master of Science (M.S.) - Clinical Mental Health Counseling
WALDEN UNIVERSITY
Minneapolis, MN12.2015
Bachelor of Science (B.S.) - Clinical Psychology
MISSISSIPPI STATE UNIVERSITY
Mississippi State, MS05.2010
Skills
- Patient diagnosis and intake
- Psychiatric treatment planning
- Patient advocacy and support
- Clinical reporting and documentation
- Electronic health records management
- Grief therapy specialization
- Prior authorization processes
- Behavioral assessment
- Effective communication
- Heartsaver CPR AED (CPR AED)
- Attention to detail
- Professionalism
- Group therapy coordination
- DSM-5 Utilization
- Clinical interventions
- Safety and risk assessments
- Suicide prevention
Certification
- LPC MS, #2911
- National Certified Counselor, 614030
References
References available upon request.
References
References available upon request.
Timeline
Telehealth Therapist
University of Mississippi Medical Center, UMMC
10.2023 - Current
Assistant Director of Clinical Services
University Of Mississippi Ole Miss
10.2023 - Current
Licensed Professional Counselor
Health Connect America
06.2023 - 10.2023
Licensed Professional Counselor
Telehealth Betterhelp Therapy Online Platform
04.2023 - 09.2023
Licensed Professional Counselor/Contractor
Faith Christian Counseling
01.2023 - 05.2023
Patient Intake Specialist
Parkwood Behavioral Health System
04.2021 - Current
Mental Health Therapist
New Directions Counseling Center
11.2020 - 12.2022
Substance Abuse Counselor
New Seasons / Colonial Management Group
10.2019 - 11.2020
Research Assistant/Research Coordinator
Clinical Neurological Solutions Healthcare
03.2018 - 10.2019
Behavior Specialist
North Mississippi Regional Center
01.2016 - 03.2018
Credentialing Specialist
Health Quest PC
02.2014 - 12.2015
Crisis Intervention Specialist
Region 4 Mental Health Services
10.2011 - 12.2013
Master of Science (M.S.) - Clinical Mental Health Counseling
WALDEN UNIVERSITY
Bachelor of Science (B.S.) - Clinical Psychology
MISSISSIPPI STATE UNIVERSITY
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