Rosalyn Johnson
East Orange,NJ
Summary
Dedicated crew member, food service worker and dish washer with a strong focus on customer service, teamwork, and organization. Proven ability to enhance customer satisfaction and maintain efficient operations.
Overview
7
7
years of professional experience
Work History
Crew Member/Cashier
Wendy's
Lyndhurst, NJ
08.2022 - 12.2023
- Provided exceptional customer service to ensure a positive dining experience.
- Operated kitchen equipment efficiently while adhering to safety protocols.
- Collaborated with team members to maintain cleanliness and organization in work areas.
- Prepared food items according to standardized recipes for consistency and quality.
- Managed cash register operations, ensuring accurate transactions and customer satisfaction.
- Assisted in training new crew members on operational procedures and best practices.
Cashier/Sever/Dishwasher
Pags Restaurant
Nutley, NJ
07.2021 - 06.2022
- Greeted guests, answered menu questions, and provided attentive table service in a fast paced environment.
- Operated POS register, processed cash/card transactions, handled orders accurately
- Maintain clean dining and service areas and followed sanitation and food-safety standards
- Knowledgeable about the machinery, including maintaining the correct temperature
- Wash dishes, glassware, flatware, pots, and pans using dishwashers or by hand
- Keep the dishwashing area clean and organized
- Sweep and mop kitchen floors regularly
- Assist with basic food prep (cutting vegetables, portioning ingredients) if needed
- Restock clean dishes and supplies to proper storage areas
Medical Receptionist
Pania Chiropractor
Cherry Hill, NJ
02.2017 - 06.2021
- Processed and tracked claims, invoices and payments, maintained accurate records for timely follow-up
- Prepared and submitted insurance claims and coordinated with payers to resolved issues
- Calculated patient responsibility and collected payments for services with discretions and accuracy.
- Provided professional front-desk support, including answering questions, scheduling needs, and timely communication
Education
High School Diploma -
High Academics
Blackwood, NJ06-2013
Associate of Science -
Ultimate Medical Academy
Clearwater, FL01-2016
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Timeline
Crew Member/Cashier
Wendy's
08.2022 - 12.2023
Cashier/Sever/Dishwasher
Pags Restaurant
07.2021 - 06.2022
Medical Receptionist
Pania Chiropractor
02.2017 - 06.2021
Associate of Science -
Ultimate Medical Academy
High School Diploma -
High Academics