Rosalyn Lomax
Sicklerville,NJ
Summary
Achieved operational excellence by optimizing processes in mortgage and financial sectors. Drove innovation through effective leadership and strategic planning. Enhanced team capabilities, leading to improved performance and operational success.
Conducted thorough assessments to identify issues and implement solutions that optimize processes and ensure alignment with team objectives.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Loan Underwriter
TD Bank
09.2020 - 08.2023
- Executed underwriting and evaluation of conventional residential mortgage and home equity applications, ensuring adherence to bank policies and procedures.
- Exercised sound judgment in decision-making processes with meticulous attention to detail.
- Demonstrated exceptional verbal, mathematical, and communication abilities.
- Assisted in quality control of internal and attorney-prepared documentation. Supported company projects by performing software testing. Collaborated with teams to ensure project objectives were met.
Loan Ops Team Leader/ Loan Specialist I and II
TD Bank
07.2011 - 09.2020
- Led a commercial loan filing team of 10 to 12 employees, ensuring efficient operations.
- Developed and implemented daily and weekly operational plans for team efficiency.
- Facilitated process and procedure enhancements while adhering to SLA guidelines.
- Executed comprehensive filing processes for commercial and consumer loans with meticulous attention to detail.
- Compiled and analyzed daily and monthly status reports on unsecured collateral.
Senior Legal Counselor
Commerce Bank
05.2004 - 09.2009
- Directed comprehensive loan pipeline management while mentoring colleagues in transaction processing from origination to funding.
- Implemented quality control measures for internal and attorney-prepared documentation.
- Facilitated collaboration among teams on company projects and executed comprehensive software testing.
Education
Accounting courses
Phila College of Textiles and Science
Academics
Phila High School for Girls
Skills
Directed diverse teams in executing strategic initiatives aligned with organizational goals Managed team dynamics and performance to cultivate a culture of accountability and excellence Advocated for professional development opportunities to strengthen team capabilities
Crafted and deployed comprehensive strategies aimed at achieving key organizational goals
Directed cross-functional teams through all stages of project management to align with strategic objectives Managed project schedules and resource deployment to maximize operational efficiency Cultivated a cooperative atmosphere to boost team effectiveness and project success
Developed and nurtured strategic alliances while uncovering new business opportunities to optimize revenue streams
Oversaw client relationships to strengthen engagement and elevate service standards Developed and implemented strategies to boost customer satisfaction and interaction Led efforts to optimize service processes and enhance operational efficiency
Directed financial analysis processes to optimize budget accuracy and enhance operational efficiency Led efforts to refine financial reporting and budgeting practices Collaborated with stakeholders to synchronize financial strategies with organizational objectives
Directed initiatives to analyze intricate challenges and formulate actionable strategies Guided teams in making strategic decisions that support organizational objectives Promoted collaborative efforts to strengthen problem-solving capabilities across various departments
Certification
- Project Management Professional (PMP)
- Certified Business Analysis Professional (CBAP)
Personal Interests
I am passionate about continuous learning, reading, and actively assist with skill sessions for my grandchild who is on the spectrum.
Accomplishments
- Successfully led a collateral processing team
Timeline
Loan Underwriter
TD Bank
09.2020 - 08.2023
Loan Ops Team Leader/ Loan Specialist I and II
TD Bank
07.2011 - 09.2020
Senior Legal Counselor
Commerce Bank
05.2004 - 09.2009
Accounting courses
Phila College of Textiles and Science
Academics
Phila High School for Girls