Rosalynn Hoomiratana
Kapolei,HI
Summary
Detail-oriented Dining Room Manager with 10+ years of experience. Successful at innovative front of house design and efficient systems of communication. Adept at multitasking and staying productive and professional in high-demand situations. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
6
6
years of professional experience
Work History
Dining Room Manager
Kalaphawai Cafe
02.2018 - 10.2018
- Greeted guests, sat at tables and brought orders to assist front of house staff.
- Designed overall floorplans and coordinated modifications for events and special reservations.
- Led planning, set up and takedown for special events.
- Took special reservations and planned restaurant accommodations with kitchen and front of house staff.
- Implemented training program for front of house staff to maintain high standards of customer service.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Restaurant Bar Manager
Cactus Bistro
04.2014 - 03.2018
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Closed out cash register and prepared cashier report at close of business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Server Trainer / Server
53 By The Sea
06.2012 - 08.2014
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Utilized effective communication techniques to support server learning and comprehension.
- Monitored new server performance and offered continuous support throughout training period.
- Provided feedback and guidance to help servers develop industry skills and knowledge.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Bartender
Side Street Inn
09.2013 - 01.2014
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Obtained cash bank and stocked service bar to prepare for operation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender Manager
Crouching Lion Inn
Kaawa, Hi
05.2012 - 03.2013
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Organized and detail-oriented with a strong work ethic.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Resolved problems, improved operations and provided exceptional service.
Education
Studio Arts
San Diego State University
San Diego, CAStudio Arts
Santa Barbara City College
Santa Barbara, CAAssociate of Arts - Esthetician
Honolulu Community College
Honolulu, HI06-2012
Skills
- Customer Service
- Service Management
- Work Scheduling
- Marketing
- Bartending expertise
- Strong leadership
- Team Management
- Event planning knowledge
- Leadership trained
- Order Management
Timeline
Dining Room Manager
Kalaphawai Cafe
02.2018 - 10.2018
Restaurant Bar Manager
Cactus Bistro
04.2014 - 03.2018
Bartender
Side Street Inn
09.2013 - 01.2014
Server Trainer / Server
53 By The Sea
06.2012 - 08.2014
Bartender Manager
Crouching Lion Inn
05.2012 - 03.2013
Studio Arts
San Diego State University
Studio Arts
Santa Barbara City College
Associate of Arts - Esthetician
Honolulu Community College
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