Devyne Noel-Brooks
Kapolei,HI
Summary
Dynamic Insurance Broker at WestPac Wealth Partners with a proven track record in relationship development and customer service. Expert in life and health insurance, I excel in crafting tailored solutions that enhance client satisfaction. Recognized for driving referral business and fostering strong client connections through proactive communication and policy analysis.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Insurance Broker
WestPac Wealth Partners
11.2025 - Current
- Analyzed client needs to recommend appropriate insurance products
- Developed and maintained relationships with clients to enhance customer satisfaction
- Prepared and presented comprehensive insurance proposals tailored to individual client requirements
- Collaborated with underwriters to ensure accurate policy issuance and risk assessment
- Educated clients on coverage options and policy terms to facilitate informed decisions
- Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Sold long Term and Whole Life insurance policies to new and existing customers.
- Met with prospective customers and business owners in homes, businesses, and other settings.
Assistant Secretary & Director
FAMES Hawaii (Nonprofit Organization)
09.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Mentored junior administrative staff, fostering professional development and team collaboration.
- Ensured timely completion of projects by effectively prioritizing tasks and coordinating resources.
- Developed strong working relationships with colleagues through effective collaboration on shared tasks.
- Prepared professional meeting agendas and minutes to maintain clear communication and recordkeeping.
- Supported with events and workshops by inviting guests and getting sponsors
Co-Founder
HI YOU Matter (Nonprofit Organization)
11.2022 - Current
- Implemented innovative marketing strategies to elevate brand awareness and customer engagement.
- Mentored junior team members, fostering skill development and professional growth.
- Cultivated partnerships with stakeholders to expand network and resource availability.
- Secured lucrative partnerships by establishing strong relationships with key industry players.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Grew the customer base through targeted outreach and networking events.
- Networked with other businesses and customers to increase membership opportunities and contacts.
Financial Representative
WestPac Wealth Partners
10.2023 - 11.2025
- Assisted clients in understanding financial products and services.
- Provided administrative support for client meetings and appointments.
- Learned to utilize financial software for data entry and analysis.
- Collaborated with team members on client documentation processes.
- Engaged in ongoing training to develop financial knowledge and skills.
- Maintained accurate records of client interactions and transactions.
- Met with customers to assess needs, financial status, and eligibility.
- Built strong relationships with clients through transparent communication and trust-building activities.
Fruit Cutter & Cashier
HI Cravings
02.2023 - 06.2023
- Operated slicing equipment to prepare fruits for acai bowls
- Ensured quality control by inspecting fruit freshness and appearance prior to cutting.
- Collaborated with team members to streamline fruit preparation processes, enhancing efficiency.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Assisted in inventory management by tracking fruit supplies and reporting shortages.
- Processed customer transactions efficiently, ensuring accurate cash handling..
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
Administrative Assistant
Tip Tows LLC
05.2020 - 12.2022
- Managed office supplies inventory, ensuring timely replenishment and cost-effectiveness.
- Maintained filing systems for documents, improving accessibility and organization.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Managed payroll and billing for each employee member
Education
High School Diploma -
Hawaii Technology Academy
Waipahu, HI05-2021
Skills
- Proactive team player
- Claims handling
- Driven
- Customer service
- Excellent communication skills
- Relationship development skills
- Life and health insurance
- Policy analysis
- Financial planning
Accomplishments
- Received the Mayor's Award of Recognition 3 Years in a row for exceptional leadership, volunteerism, and contributions to the community.
- Achieved an Ambassador Award 2 years in a row through effectively helping with events and sponsorships.
Certification
- Licensed Insurance agent - Since 2022
- Life and Health License - Since 2022
Timeline
Insurance Broker
WestPac Wealth Partners
11.2025 - Current
Financial Representative
WestPac Wealth Partners
10.2023 - 11.2025
Assistant Secretary & Director
FAMES Hawaii (Nonprofit Organization)
09.2023 - Current
Fruit Cutter & Cashier
HI Cravings
02.2023 - 06.2023
Co-Founder
HI YOU Matter (Nonprofit Organization)
11.2022 - Current
Administrative Assistant
Tip Tows LLC
05.2020 - 12.2022
High School Diploma -
Hawaii Technology Academy