Rosalynn Rivas Cruz
West Springfield,Massachusetts
Summary
As an undergraduate student, I am a dedicated Healthcare Coordinator offering empathetic support to patients, ensuring access to top-notch care. I customize assistance to meet individual needs and address complex issues promptly. Proactive in following up with patients to identify areas for improvement. Eager to tackle new challenges with a strong work ethic, adaptability, and outstanding interpersonal abilities. Proficient in working independently and quickly acquiring new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Healthcare Coordinator
Tapestry
Springfield , MA
2024.01 - Current
- Participated in a mobile van outreach initiative dedicated to harm reduction, providing sterile supplies to community members for their use.
- Implemented evidence-based strategies to reduce the risk of substance-related harm, including the distribution of naloxone kits and overdose prevention training.
- Provided personalized support and referrals to individuals seeking substance use treatment and other social services.
- Adhered to HIPAA guidelines regarding patient privacy.
- Performed venipuncture and other blood collection procedures according to established standards.
Cashier
Wendys Restraunt
Springfield , MA
2017.01 - 2022.07
- Greeted customers and provided friendly customer service.
- Inspected orders to make sure they were accurate before handing them to customers.
- Adhered to all food safety regulations including proper storage of products and temperature control guidelines.
- Performed opening, closing duties such as restocking supplies and cleaning counters, tables, floors at the end of each shift.
Cashier
CVS Health
Springfield , MA
2019.09 - 2021.01
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer questions and provided store information.
Education
Associate of Science - Health Sciences
Springfield Technical Community College
Springfield, MA2025-12
Certificate - Human Services
Holyoke Community College
Holyoke, MA2025-10
Certificate - Certified Nurse Assistant
Springfield Technical Community College
Springfield, MA2023-11
Certificate - Phlebotomy
Springfield Technical Community College
Springfield, MA2022-05
Skills
- Infection Control
- Blood collection
- Specimen handling
- Basic Life Support
- Vital signs monitoring
Personal Motto
"Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful." - Albert Schweitzer
Certification
- Basic life support issued 11/2023
- Heartsaver First Aid Certificate issued 2/2024
- Driver's License active since 2018
Timeline
Healthcare Coordinator
Tapestry
2024.01 - Current
Cashier
CVS Health
2019.09 - 2021.01
Cashier
Wendys Restraunt
2017.01 - 2022.07
Associate of Science - Health Sciences
Springfield Technical Community College
Certificate - Human Services
Holyoke Community College
Certificate - Certified Nurse Assistant
Springfield Technical Community College
Certificate - Phlebotomy
Springfield Technical Community College
- Basic life support issued 11/2023
- Heartsaver First Aid Certificate issued 2/2024
- Driver's License active since 2018
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