Rosamaria Castaneda
Walmart
Mesa,AZ
Dynamic professional with extensive experience at Walmart, excelling in customer service and inventory management. Proven ability to enhance operational efficiency and customer satisfaction through effective relationship building and attention to detail. Skilled in pharmacy software and training initiatives, consistently delivering results in fast-paced environments.
4
years of professional experience
Work History
Walmart Associate
3 Years 11 Months
Walmart - Mesa, AZ | 11.2022 - Current
- Assisted in daily inventory management, ensuring accurate stock levels and timely replenishment.
- Collaborated with team members to streamline product placement for improved customer accessibility.
- Supported training initiatives for new associates, enhancing their integration into store operations.
- Executed routine audits of merchandise displays, maintaining compliance with company standards.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Implemented organizational strategies to optimize workspace efficiency and productivity.
- Participated in team meetings to discuss operational challenges and propose effective solutions.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Analyzed customer data to identify trends and anticipate customer needs.
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
Pharmacy Assistant
4 Months
Walmart - Mesa, AZ | 11.2024 - 03.2025
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained inventory levels through regular stock assessments and reorder processes.
- Operated pharmacy software for prescription processing and record management effectively.
- Educated customers on proper medication usage and potential side effects proactively.
- Supported training of new employees in pharmacy operations and customer interaction protocols.
- Kept pharmacy counter and related areas clean, neat and organized.
Education
High School Diploma
Career Success - Phoenix, AZ
07.2026
I am currently still working to receive my high school diploma.
Skills
Customer service
Time management
Attention to detail
Computer skills
Leadership qualities
Customer interaction
Customer engagement
Decision-making
Timeline
Pharmacy Assistant
Walmart
11.2024 - 03.2025Read more
Walmart Associate
Walmart
11.2022 - CurrentRead more
Career Success - High School Diploma,
Read more