Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rosa Maria Galvan

Deming,NM

Summary

Hardworking professional bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.

Overview

5
5
years of professional experience

Work History

Cook

Morrison Healthcare
Deming , NM
09.2023 - Current
  • Supervised and trained kitchen staff on proper preparation techniques.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Organized storage areas for efficient usage of space.
  • Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
  • Adjusted seasonings of dishes during cooking process in order to enhance flavors.
  • Adhered to food safety standards when storing and preparing foods.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Managed portion control using correct utensils during preparation and plating.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Used standardized recipes and other instructions to prepare food.
  • Grilled and deep fried various foods from meats to potatoes.
  • Handled advanced thawing and food pre-preparation for upcoming meals.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Executed proper techniques when preparing menu item ingredients.
  • Monitored temperatures of prepared food and cold-storage areas.

Guest Representative

Motel 6 Hotel
Deming, NM
10.2019 - 08.2023
  • Provided information regarding hotel amenities, services, and surrounding areas.
  • Greeted guests upon arrival and provided them with a warm welcome.
  • Performed daily audits of front desk operations including cash handling practices.
  • Answered incoming calls, responded to inquiries, and routed calls accordingly.
  • Processed payments for room charges and incidentals according to established policies.
  • Assisted guests in making reservations and completing check-in procedures.
  • Updated records related to room availability and rates in the property management system.
  • Maintained a clean, organized work area at all times.
  • Collaborated with other departments such as maintenance or security to resolve guest issues quickly.
  • Managed lost and found items according to company guidelines.
  • Greeted walk-in and phone guests, determining interests and needs.
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Explained how TV remote, heating/cooling, WiFi access and locks worked to hotel guests.
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
  • Took reservations from patrons by phone or online.

Education

High School Diploma -

Demng High School
Deming, NM
05-2017

Skills

  • Food handling
  • Food presentation
  • Frying
  • Customer Service
  • Dish preparation
  • Sanitation

References

References available upon request.

Timeline

Cook

Morrison Healthcare
09.2023 - Current

Guest Representative

Motel 6 Hotel
10.2019 - 08.2023

High School Diploma -

Demng High School

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Rosa Maria Galvan