Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rosana Soto

Orlando,FL

Summary

Dynamic professional with a proven track record at Amazon, enhancing customer satisfaction through complex problem-solving and exceptional service. Skilled in process improvement and workplace safety, demonstrating leadership qualities and decision-making prowess. Expertise in streamlining inventory and supporting construction projects showcases versatility and a commitment to excellence.

Overview

6
6
years of professional experience

Work History

Associate I

Amazon
09.2019 - 11.2023
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Electricity Helper and Interior Remodelation

One More Construction LLC
01.2018 - 12.2020
  • Performed manual labor and random jobs to help teams accomplish goals.
  • Followed supervisor instructions to complete tasks on time.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
  • Operated various hand and power tools to complete general tasks.
  • Supported skilled workers with tasks such as measuring, cutting, and assembling materials for successful project completion.

Education

Bachelor of Accounting - Accounting

University Institute of Management And Marketing
Puerto Cabello, Vzla.
07-2001

Skills

  • Customer service
  • Leadership qualities
  • Customer interaction
  • Workplace safety
  • Decision-making
  • Complex Problem-solving

Languages

Spanish
Native or Bilingual
English
Elementary

Timeline

Associate I

Amazon
09.2019 - 11.2023

Electricity Helper and Interior Remodelation

One More Construction LLC
01.2018 - 12.2020

Bachelor of Accounting - Accounting

University Institute of Management And Marketing

Similar Profiles

CREATE PROFILE
Rosana Soto