Rosandris Lorenzo
Dumont,NJ
Summary
Ambitious team member looking for both a job opportunity and a learning experience. Skilled in communication and problem solving in stressful settings. Dependable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Overview
3
3
years of professional experience
Work History
Cashier
Brother's Pizza
06.2023 - 10.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balance throughout shifts, minimizing discrepancies.
- Assisted in training new cashiers on operational procedures and system usage.
- Opening and closing duties, including cleaning and restocking.
Barista
Starbucks
05.2022 - 09.2022
Transferred from the Emerson store
Barista
Starbucks
04.2021 - 03.2022
- Prepared high-quality espresso beverages following standardized recipes.
- Delivered exceptional customer service, ensuring positive experiences for all guests.
- Operated point-of-sale system accurately, processing transactions efficiently.
- Maintained cleanliness and organization of workspace, adhering to safety standards.
- Collaborated with team members to improve workflow during peak hours.
- Adapted to changing environments and customer needs promptly and effectively.
Education
High School Diploma -
Hunter College Of The City University Of New York
New York, NY05-2026
Skills
- Proficient in English and some Spanish
- Customer service
- Cash handling
- Merchandise restocking
- People skills
- Conflict resolution
- Willingness to learn
- Adaptability
Activities and Honors
- September 2017 - June 2019
- Peer Advice, Manhattan Hunter Science High School
- Mentored freshmen and sophomore students, and worked with them to help balance both school and home life
- Worked with teachers in order to create the best environment for the students as well as plan activities
- Helped organize events such as going to museums, parks, etc
- This program helped strengthen skills such as communication, organization, negotiation, and general people skills
- August 2019 - May 2020
- Took numerous advanced placement courses while attending high school such as AP English, College Level Spanish, English 120 and First Year Seminar
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Cashier
Brother's Pizza
06.2023 - 10.2023
Barista
Starbucks
05.2022 - 09.2022
Barista
Starbucks
04.2021 - 03.2022
High School Diploma -
Hunter College Of The City University Of New York