Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
7
7
years of professional experience
Work History
Stabilization Specialist
Eliot Community Human Services
Lexington, MA
02.2023 - Current
Delivered crisis intervention and stabilization support to individuals and families, utilizing strong assessment and de-escalation skills in high-pressure situations
Provided client-centered interventions focused on problem-solving, skill-building, and behavior modeling to promote long-term stability and independence
Supported mobile and telephonic crisis response services, including assessment, safety planning, and coordination of appropriate levels of care
Maintained thorough, accurate, and timely electronic documentation in compliance with organizational, regulatory, and insurance requirements
Coordinated statewide placement and bed searches across Massachusetts, ensuring appropriate level-of-care referrals (CBAT, YCCS, CCS, IPLOC) and smooth care transitions
Managed and updated client records, including crisis alerts and critical incident reports, ensuring data accuracy and continuity of care across providers
Connected clients and families to community-based resources, improving access to behavioral health and social support services
Conducted routine wellness checks and ongoing follow-ups, promptly escalating clinical concerns and collaborating with multidisciplinary teams to ensure client safety
Coordinated prior authorizations with providers such as Blue Cross Blue Shield, Harvard Pilgrim, and UnitedHealthcare, ensuring efficient approval processes and continuity of patient care
Certified Respiratory Therapist
Merrimack Health Lawrence Hospital
Lawrence, MA
09.2021 - 04.2022
Delivered direct patient care and respiratory therapy treatments, ensuring safe and effective interventions aligned with clinical protocols
Collected and analyzed arterial blood gas (ABG) samples to assess patient lung function and support with clinical decision-making
Responded to rapid response events, collaborating with other providers to provide timely, high-quality patient care
Assembled, maintained, and monitored ventilator equipment, ensuring ideal functionality and patient safety
Educated patients on proper use of respiratory therapy devices, improving treatment plan and health outcomes
Supported sleep lab staff by obtaining and documenting vital signs and assisting with patient monitoring
Assessed patient respiratory status and contributed to ventilator management by identifying needs and supporting appropriate adjustments based on clinical findings
Administered oxygen, aerosol, and inhalation therapies to enhance respiratory function and patient comfort
Coordinator
New England Allergy
Andover, MA
10.2019 - 10.2021
Coordinated scheduling, referrals, and medical records to support efficient patient care operations
Assisted with prior authorizations, prescription requests, and insurance coordination
Provided bilingual (Spanish & English) patient support, improving communication and patient engagement
Maintained accurate documentation in compliance with HIPAA standards
Education
Associate in Respiratory Care -
Northern Essex Community College
Lawrence, MA
05.2022
Bachelor of Science - Public Health Pre-Nursing & Minor in Psychology
Eastern Nazarene College
Quincy, MA
01.2017
Skills
Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
Strong organizational skills
Analytical thinking
Documentation management
Team collaboration
Fluent in Spanish
Trainings & Certifications
American Red Cross course: Adult First Aid/CPR/AED certification
Mandated Reporter Training: Recognizing and Reporting Child Abuse, Neglect and Exploitation certification
Timeline
Stabilization Specialist
Eliot Community Human Services
02.2023 - Current
Certified Respiratory Therapist
Merrimack Health Lawrence Hospital
09.2021 - 04.2022
Coordinator
New England Allergy
10.2019 - 10.2021
Bachelor of Science - Public Health Pre-Nursing & Minor in Psychology