Rosann Wiltse
Boise,ID
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Customer Service/Sales Associate
Home Depot
Boise, Idaho
06.2022 - Current
- Deliver fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
- Utilize POS system for retail sales and returns while handling funds transfers accurately.
- Research product warranties, archived order records, and produce duplicate receipts.
- Maintain a safe working and shopping environment by following all safety policies and standards and reporting unsafe conditions to the Manager on Duty.
- Work in cooperation with the Department Supervisor and other associates in the department, as well as other departments.
Field Representative/Recruiter
United States Census Bureau
Dallas, TX
08.2019 - 08.2023
- Prepared lists and travel routes for door-to-door interviews.
- Self-motivated and competent, working unsupervised on consecutive surveys.
- Responsible for analyzing respondent profile details for current data gathering.
- Performed due diligence follow-up attempts via personal visits, telephone calls and texts.
- Researched missing contact information through neighbors, real estate agents, county records offices, and online people-search websites.
- Recognized the urgency of survey deadlines, consistently meeting them.
- Responsible for establishing relationships with respondents involved in multi-year surveys.
- Reviewed and proofread records of all interactions for accuracy and completeness before final electronic transmission.
Education
Associate of Arts - Musical Theater
Red Rocks Community College
Denver, COBachelor of Arts - Neuropsychology
METROPOLITAN STATE UNIVERSITY OF DENVER
Denver, COSecondary Biology Teacher - Biology/Earth Science
American Board Certification Teacher Excellence
Boise IDSkills
- Friendly and outgoing
- Reliable and punctual
- Flexible and Team Player
- Problem-solving Strength
- Written and oral skills
- Attention to detail
References
Available upon request.
Timeline
Customer Service/Sales Associate
Home Depot
06.2022 - Current
Field Representative/Recruiter
United States Census Bureau
08.2019 - 08.2023
Associate of Arts - Musical Theater
Red Rocks Community College
Bachelor of Arts - Neuropsychology
METROPOLITAN STATE UNIVERSITY OF DENVER
Secondary Biology Teacher - Biology/Earth Science
American Board Certification Teacher Excellence