Rosanna Cafaldo

Analyze data to ensure affective and efficient routes daily.

Keep open communication between myself and the drivers.

Work closely with dispatch and the Area managers and my supervisor to identify opportunities for optimal efficiency and problem solving.

Analysis of the previous days performance to improve my processes.

• Analyzed historical data to forecast demand trends and optimize inventory levels.
• Collaborated with cross-functional teams to gather insights for improved demand planning processes.
• Monitored key performance indicators to assess forecasting accuracy and recommend adjustments.
• Posted driver batches from the previous day.
• Prioritized tickets In the deli for the Router.

• Coordinated the timely dispatching of vehicles for emergency calls.
• Monitored real-time communication with drivers.
• Utilized dispatch software to track vehicle locations and facilitate effective resource allocation.
• Collaborated with fellow dispatchers to maintain a seamless workflow.
• Tracked delivery progress to identify possible delays and provide real-time updates to customers.

Answering customer service calls

Placing delivery orders

Corresponding with other departments

Split accounts

Contact us

I was in charge of a few different department while employed with Lowe’s including Millwork, Flooring, Delivery and Receiving. My responsibilities included:

• Opening the Store
• Key and code holder
• Weekly Scheduling
• Scheduled Deliveries
• Made reminder / Follow up calls to Customers
• Coordinated freight shipments
• Customer Service
• Train new employees
• Key Holder
• Weekly Scheduling
• Merchandising
• Weekly sales reports
• Product Resets
• Coordinate Installations
• Vendor Communication
• Had up to 13 employees report to me.