Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mandy Snyder

Belfield,ND

Summary

With over 8.5 years at Killdeer Mountain Manufacturing, I honed my problem-solving and lean management skills, significantly enhancing production efficiency. Adept in customer service and teamwork, I've consistently improved team dynamics and customer satisfaction across roles. My hands-on learning ability and attention to detail have driven success in fast-paced environments, making me a valuable asset to any team.

Overview

19
19
years of professional experience

Work History

Router

Killdeer Mountain Manufacturing
05.2016 - Current
  • Build wire harnesses for the P8 Poseidon Navy planes.
  • Work in a fast efficient manner with high quality standards.
  • Over the past 8.5 yrs I have been with the company I have learned several different problem-solving techniques.
  • Developed many different techniques in Lean Management to make my job and the harnesses easier to build.
  • Work closely with engineers to make changes if a build isn't going as planned.
  • Stand in team lead when my team lead was unavailable.
  • Served as a mentor to new hires, helping them get acclimated to their roles and contributing to a positive team dynamic.


Retail Sales Associate

Zoo Zone Pets
01.2016 - 04.2016
  • Fed and cared for animals.
  • Helped customers pick out their next pet and choose items they would need to care for the animal.
  • Helped educate customers on pets they might be interested in purchasing.
  • Sold customers all the supplies they need for their current pets.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Parts Counter Sales Person

NAPA Auto Parts - Genuine Parts
03.2011 - 05.2013
  • Processed transactions accurately, ensuring proper payment methods were used and receipts were issued accordingly.
  • Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
  • Assisted in conducting regular inventory audits to maintain accuracy and prevent discrepancies.
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Ordered parts for customers, repair shops.
  • Increased customer satisfaction by providing knowledgeable assistance and efficient service at the parts counter.
  • Managed returns and exchanges effectively, resolving customer issues promptly and professionally.
  • Served as a mentor to new hires, helping them get acclimated to their roles and contributing to a positive team dynamic.

Production Worker

Baker Boy
06.2010 - 03.2011
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.

Secretary/Receptionist

Snyder Repair
04.2006 - 06.2010
  • Entered data into system and updated customer contacts with information to keep records current.
  • Made invoices for repairs completed in customer vehicles.
  • Composed estimates for when customers needed a lot of repair work done.
  • Completed quarterly sales tax.
  • Completed yearly expense and profit spread sheets for year end taxes.
  • Completed payroll.

Education

No Degree - General Studies

Dickinson State University
Dickinson, ND

High School Diploma -

Dickinson High School
Dickinson, ND
05-2003

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Effective communication
  • Organizational skills
  • Critical thinking
  • Fast Hands on Learner

Timeline

Router

Killdeer Mountain Manufacturing
05.2016 - Current

Retail Sales Associate

Zoo Zone Pets
01.2016 - 04.2016

Parts Counter Sales Person

NAPA Auto Parts - Genuine Parts
03.2011 - 05.2013

Production Worker

Baker Boy
06.2010 - 03.2011

Secretary/Receptionist

Snyder Repair
04.2006 - 06.2010

No Degree - General Studies

Dickinson State University

High School Diploma -

Dickinson High School
Mandy Snyder