Mandy Snyder
Belfield,ND
Summary
With over 8.5 years at Killdeer Mountain Manufacturing, I honed my problem-solving and lean management skills, significantly enhancing production efficiency. Adept in customer service and teamwork, I've consistently improved team dynamics and customer satisfaction across roles. My hands-on learning ability and attention to detail have driven success in fast-paced environments, making me a valuable asset to any team.
Overview
19
19
years of professional experience
Work History
Router
Killdeer Mountain Manufacturing
05.2016 - Current
- Build wire harnesses for the P8 Poseidon Navy planes.
- Work in a fast efficient manner with high quality standards.
- Over the past 8.5 yrs I have been with the company I have learned several different problem-solving techniques.
- Developed many different techniques in Lean Management to make my job and the harnesses easier to build.
- Work closely with engineers to make changes if a build isn't going as planned.
- Stand in team lead when my team lead was unavailable.
- Served as a mentor to new hires, helping them get acclimated to their roles and contributing to a positive team dynamic.
Retail Sales Associate
Zoo Zone Pets
01.2016 - 04.2016
- Fed and cared for animals.
- Helped customers pick out their next pet and choose items they would need to care for the animal.
- Helped educate customers on pets they might be interested in purchasing.
- Sold customers all the supplies they need for their current pets.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Parts Counter Sales Person
NAPA Auto Parts - Genuine Parts
03.2011 - 05.2013
- Processed transactions accurately, ensuring proper payment methods were used and receipts were issued accordingly.
- Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
- Assisted in conducting regular inventory audits to maintain accuracy and prevent discrepancies.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Ordered parts for customers, repair shops.
- Increased customer satisfaction by providing knowledgeable assistance and efficient service at the parts counter.
- Managed returns and exchanges effectively, resolving customer issues promptly and professionally.
- Served as a mentor to new hires, helping them get acclimated to their roles and contributing to a positive team dynamic.
Production Worker
Baker Boy
06.2010 - 03.2011
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Secretary/Receptionist
Snyder Repair
04.2006 - 06.2010
- Entered data into system and updated customer contacts with information to keep records current.
- Made invoices for repairs completed in customer vehicles.
- Composed estimates for when customers needed a lot of repair work done.
- Completed quarterly sales tax.
- Completed yearly expense and profit spread sheets for year end taxes.
- Completed payroll.
Education
No Degree - General Studies
Dickinson State University
Dickinson, NDHigh School Diploma -
Dickinson High School
Dickinson, ND05-2003
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Effective communication
- Organizational skills
- Critical thinking
- Fast Hands on Learner
Timeline
Router
Killdeer Mountain Manufacturing
05.2016 - Current
Retail Sales Associate
Zoo Zone Pets
01.2016 - 04.2016
Parts Counter Sales Person
NAPA Auto Parts - Genuine Parts
03.2011 - 05.2013
Production Worker
Baker Boy
06.2010 - 03.2011
Secretary/Receptionist
Snyder Repair
04.2006 - 06.2010
No Degree - General Studies
Dickinson State University
High School Diploma -
Dickinson High School
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