Rosanna Cricks
Summerville,SC
Summary
Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Decisive and analytical with 5 year history of successful industry performance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Business Manager
Jasen's Detailing And Polishing
Summerville, SC
03.2019 - Current
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Oversaw office operations for organization by processing vital documentation, obtaining insurance verification and authorization for services.
- Implemented automation strategies for office operations, correspondence management, schedule coordination and recordkeeping.
- Brought in new business connections and revenue by improving networking strategies.
Childrens Ministry Staff
Seacoast Church
Summerville, SC
12.2023 - 04.2024
- Plan lessons and activities for Sunday Morning experience. Train volunteers to lead in nursery, pre-school and elementary environments.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Assisted with onboarding new staff members, providing orientation and support.
- Optimized church member experience by delivering superior services and effectively troubleshooting issues.
Senior Payroll Specialist
AAP
Summerville, SC
05.2007 - 03.2019
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Applied knowledge of regulations, employment law and tax code to keep operations in compliance with applicable standards.
Education
Associate of Arts -
Trident Technical College
Charleston, SCHigh School Diploma -
Stratford High School
Goose Creek, SC12.2001
Skills
- Leadership qualities
- Attention to detail
- Issue Resolution
- Data Confidentiality
- Customer Relations Skills
- Excellent communication
Certification
- AAPC Medical Coding Training - February 2021- September 2021
Timeline
Childrens Ministry Staff
Seacoast Church
12.2023 - 04.2024
Business Manager
Jasen's Detailing And Polishing
03.2019 - Current
Senior Payroll Specialist
AAP
05.2007 - 03.2019
Associate of Arts -
Trident Technical College
High School Diploma -
Stratford High School