Rosanna C. Villar
San Joaquin Country Club
Kerman,CA
8
years of professional experience
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Waitress/bartender
3 Years 7 Months- Created welcoming environment for guests
- Write down members' food and drink orders
- Prepared drinks and delivered food; ensured customer satisfaction by checking on needs during meals
- Maintained cleanliness of dining area by promptly bussing tables
- Gained experience in catering services during banquet events
- Provided professional bartending services for private member celebrations, special events, and fundraising functions at off-site venues outside of San Joaquin
Statistics Tutor
3 Years 7 Months- As a drop-in tutor I would help students enrolled in a statistics class have a better understanding of what they are learning in class
- Collaborated with a specific professor to provide targeted tutoring sessions, addressing unique challenges faced by students in that course.
- Engaged in discussions with students to identify specific areas of confusion in their coursework. to better understand where they got confused and needed help
- Create worksheets and study guides for students to have as extra practice
Sales Associate
2 Months- Operated register, processed transactions and returns efficiently.
- Restocked shelves, organized displays, and maintained store's visual appeal.
- Resolved conflicts by applying problem-solving skills in high-pressure environments.
- Provided translation services for Spanish-speaking guests to enhance their experience.
Guest Advocate
1 Year 2 Months- Provided guest service and cashier support, ensuring smooth transactions and positive guest experiences
- Worked at Guest Service and as a Cashier
- Maintained a clean, clutter free work area (includes gathering abandoned baskets, abandoned items, and hangers).
- Demonstrated effective communication during challenging situations
- Translated for Spanish-speaking guests, facilitating clear communication and enhancing their overall experience
Student Aide
1 Year 4 Months- Coordinated and organized student events, including intramural sports, cultural celebrations, and graduation ceremonies, enhancing community engagement.
- Oversaw activities in Student Lounge and Game Room, ensuring a welcoming environment for students.
- Provided customer support by answering phones and assisting guests efficiently at a busy counter.
- Led guided tours of the Gary Soto Museum for elementary students, fostering interest in local culture and history.
Education
Bachelor of Arts - Psychology
- GPA: 3.9
Associate in Arts For Transfer - Psychology
- Extracurricular Activities: Extended Opportunity Programs and Services (EOPS) Club, Puente Club, TRIO - Student Support Services Program
- GPA: 3.9
High School Diploma
- Extracurricular Activities: California Scholarship Federation Club (2014-2017), Rotary Club, Cross Country, Basketball, Class Government Treasurer (2014-2015), Office of Education Servant Leadership
- GPA: 3.97
Skills
Bilingual - Spanish and English
POS (Point of Sale) - Jonas
Proficient in PC and Mac
8 years experience of guest interaction
Cash handling
Academic tutoring
Certifications - Food Handler card and Responsible Beverage Service (RBS)
Timeline
Waitress/bartender
San Joaquin Country Club
03.2023 - CurrentRead More
Sales Associate
Old Navy, River Park
11.2022 - 01.2023Read More
Guest Advocate
Target, Marketplace at El Paseo
07.2021 - 09.2022Read More
Statistics Tutor
Tutorial Center, Fresno City Community College
08.2019 - 03.2023Read More
Student Aide
Student Activities, Fresno City Community College
08.2018 - 12.2019Read More
Kerman High School
High School Diploma
Read More
Fresno City College
Associate in Arts For Transfer from Psychology
Read More
California State University, Fresno
Bachelor of Arts from Psychology
Read More