Rosanna Fabian De Jaquez
Concord,North Carolina
Summary
Proven track record of enhancing customer satisfaction and product quality at Lombardi Design through meticulous inspections and effective communication. Skilled in vehicle maintenance and safe driving practices, demonstrating reliability and adaptability in scheduling. Achieved significant reductions in package damage for Amazon, underscoring a commitment to excellence and efficiency.
Overview
9
9
years of professional experience
Work History
PACKAGES
DHL ECommerce
07.2024 - Current
- Assembled boxes, cartons and containers to package items.
- Re-packaged damaged or incorrectly packaged items.
- Labeled containers, container tags or products.
- Operated shrink wrap, banding and other wrapping machines.
- Encoder.
- Sorter.
AMAZON FLEX DRIVER
Amazon
08.2021 - 05.2024
- Handled packages responsibly, reducing instances of damage or loss during transit.
- Followed all company policies and procedures, maintaining a strong record of compliance with Flex Driver standards.
- Increased customer satisfaction with timely deliveries and accurate package handling.
- Completed thorough vehicle inspections before each shift, identifying any potential maintenance needs or safety concerns early on.
Quality Control Inspector
Lombardi Design
01.2021 - 08.2021
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Administrative Assistant
Consorcio Citricola Del Este
03.2016 - 03.2018
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Make monthly sales report.
- Power point and excel presentations.
- Logistics for promotions sales.
Education
Bachelor Of Accountancy - Accounting
UCATECI
08.2015
Skills
- Strong Communication Skills
- Safe Driving Practices
- Reliability and punctuality
- Vehicle maintenance knowledge
- Adaptable Scheduling
- Accounting and bookkeeping
- Accounts payable and receivable
- Bank reconciliation
- Bookkeeping
- Project coordination
Timeline
PACKAGES
DHL ECommerce
07.2024 - Current
AMAZON FLEX DRIVER
Amazon
08.2021 - 05.2024
Quality Control Inspector
Lombardi Design
01.2021 - 08.2021
Administrative Assistant
Consorcio Citricola Del Este
03.2016 - 03.2018
Bachelor Of Accountancy - Accounting
UCATECI
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