Experienced with inventory management and stockroom organization. Utilizes attention to detail and efficient restocking methods to support smooth operations. Knowledge of teamwork and adaptability to meet changing demands. Customer-focused hospitality professional with proven track record in enhancing guest experiences and streamlining front desk operations. Known for reliability and adaptability, consistently contributing to team success and exceeding guest expectations. Skilled in communication, problem-solving, and maintaining welcoming environment.
Hi, I’m
Rosanna Gamble
Lakeville,Ohio
Summary
Work History
SubwayMillersburg, OH
Senior Sandwich Artist
11 2024 - Current
Job overview
- Promoted a safe working environment by following all safety procedures and reporting potential hazards as needed.
- Increased sales through upselling techniques and suggesting popular menu items to customers.
- Developed strong rapport with regular customers through engaging conversations while providing personalized service based on their preferences.
- Enhanced customer satisfaction by efficiently preparing high-quality sandwiches and consistently maintaining a clean work environment.
- Assisted with staff training, sharing expertise on sandwich crafting techniques, product knowledge, and company policies.
- Contributed to a positive team atmosphere by collaborating with colleagues to complete tasks efficiently during peak hours.
- Collaborated with team members during busy periods to maintain efficient workflow, ensuring minimal wait times for customers.
- Ensured food safety compliance by strictly adhering to sanitation and cleanliness guidelines in all aspects of sandwich preparation and handling.
- Reduced food waste by effectively managing inventory and closely monitoring product freshness.
- Maximized profitability through diligent portion control and accurate measurement of ingredients for each order.
- Assisted with cash handling duties, including opening and closing registers, maintaining accurate cash drawer balances, and making timely deposits.
- Streamlined operations by organizing back-of-house storage areas for easy access to necessary supplies during shifts.
- Expedited order processing by operating the point-of-sale system quickly and accurately while maintaining friendly interactions with guests.
- Provided exceptional customer service by promptly addressing guest concerns, resulting in increased repeat business.
- Greeted guests, promoted specials, and took orders.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Kept workplace clean and organized in line with restaurant policies.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Restocked and rotated stock in display case to mitigate stock loss.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Executed sandwich artistry duties with very low occurrence of errors.
- Operated manual and electric appliances to peel, slice, and trim food.
- Trained team members to prepare sandwiches and other items according to instructions.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Accurately operated cash register to process customer payments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Prepared salads, soups and sandwiches for customers.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Replenished serving stations with fresh food and cleaned up spills.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Brewed coffee and tea and changed out drink station syrups.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Reconciled receipt totals, cash and credit payments to address shortages.
Dollar GeneralMillersburg, OH
Cashier/Sales Associate
06 2019 - 09 2019
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Restocked and organized merchandise in front lanes.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Enhanced shopping experience, provided product information and location assistance.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Processed refunds and exchanges in accordance with company policy.
- Learned duties for various positions and provided backup at key times.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Set up new sales displays each week with fresh merchandise.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Elliott Machine WorksGalion OH
Stock Controller
06 2005 - 06 2007
Job overview
- Optimized warehouse organization for improved accessibility and faster order fulfillment times.
- Negotiated with vendors to secure advantageous pricing arrangements, reducing overall inventory carrying costs.
- Streamlined stock management processes for increased efficiency and reduced waste.
- Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
- Developed optimal replenishment strategies based on historical sales trends and anticipated demand fluctuations due to seasonal factors or promotional activities.
- Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
- Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing financial impact on the company.
- Determined and performed appropriate adjustments of authorized stock levels.
- Collaborated with purchasing department to ensure timely delivery of products and adequate stock levels.
- Managed the implementation of a new inventory management system, resulting in more accurate tracking and forecasting capabilities.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Performed inventory control, such as counting, and stocking merchandise.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Stocked designated items on shelves, end caps and displays.
- Followed orders precisely for correct items, sizes and quantities.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Safely and securely loaded items to prevent damage during transport.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Worked with customers to pack items according to specific desires and requirements.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Recorded daily activities for inventory control.
- Interacted with guests in friendly and knowledgeable way.
- Managed timely and effective replacement of damaged or missing products.
- Prepared and checked outbound shipments for accuracy.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
- Stocked shelves to match planogram images and instructions.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Received new stock and input values into computer system.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Supervised and trained new staff in performing census.
- Checked product levels and recommended new purchases.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Tracked production and quality control systems to proactively identify deficiencies.
- Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
Education
Pioneer career technology centerShelby, OH
Early childhood education
06.2004
University Overview
Crestview HighschoolAshland, OH
High school diploma
06.2004
University Overview
Was in drama and band. Also took piano lessons till I graduated.
Skills
- Menu memorization
- Effective multi-tasking
- Cash Handling
- Cleaning and organization
- Stocking and replenishing
- Equipment operation
- POS system use
- Dependable and honest
- Task Prioritization
- Sandwich preparation
- Ingredient inspection
- Food portioning
- Cash register operation
- Food arrangement
- Inventory organization
- Kitchen maintenance
- Recipes and menu planning
- Performance improvement
- Equipment monitoring
- Receiving experience
- Online ordering knowledge
- Stock organization
- Return processing expertise
- Stocking
- Warehouse safety
- Production line operations
- Product picking
- Retail merchandising
- Pricing strategies
- Shelving of products
- Product location
- Shipping and receiving
- Customer Response
- Pick lists
- Inventory management
- Product restocking
- Customer relationships
- Order fulfillment
- File management
- Dependable and Responsible
- Multitasking Abilities
- Training
- Staff supervision
- Cash handling
- Drawer balancing
- Inventory processes
- Cash drawer management
- Currency counting
- Till counting
- Cash register systems
- Cleaning and sanitizing
- Point of sale operation
- Payment collection
- Drawer management
- Order taking
- Basic math skills
- Customer assistance
- Refunds and exchanges
Additional Information
Additional Information
My goal is to write a book about my life. I am adopted and a recovering addict I am almost 2 yrs clean. I want to help other people that have been through the same thing I have.Timeline
Senior Sandwich Artist
Subway
11 2024 - Current
Cashier/Sales Associate
Dollar General
06 2019 - 09 2019
Stock Controller
Elliott Machine Works
06 2005 - 06 2007
Pioneer career technology center
Early childhood education
Crestview Highschool
High school diploma