Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Timeline
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ROSANNA GUZMAN

METHUEN,MA

Summary

Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record. Demonstrated the ability to complete tasks accurately despite interruptions and competing demands. Hardworking, lovely, honest, and responsible person. Love to work with people and love helping others in needs. speak fluently in both English & Spanish. Love to learn and try new things. Fast learner. I am still studying in college; going for psychology. Reliable employee with time management and teaming abilities. Focused and attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to best-in-class work and productivity. Responsible and reliable staff manages day-to-day duties. Skilled at providing direct support in word processing, data entry and filing documents. Possesses problem-solving skills, attention to detail and capacity to multitask while meeting tight deadlines.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Developmental Specialist/Transportation Driver

OPPORTUNITY WORKS
09.2018 - Current
  • Transport clients to program and from program to home. Ensure that all individuals are safe while being transported. Complete safety checklist for vehicles.
  • Assist in closing in afternoons, answering phones, making sure all driver return safe and return vehicles and route books back to program.
  • Assist in ADL'S and DHSP goals.
  • Complete Data based on their DHSP goals.
  • Enhanced developmental progress by implementing personalized intervention strategies for individual clients.
  • Served as advocate for clients within educational settings, ensuring access to appropriate accommodations and supports to promote academic success.
  • Enhanced youth engagement by incorporating creative activities and interactive workshops in program planning.
  • Enhanced quality of care for clients by providing personalized support and assistance with daily living activities

Customer Services

Shawsheen Luncheonette
08.2019 - 02.2020
  • Welcome customer, find them table, take customer drinks orders, offer them coffee, water, juice or anything customer need, remove dishes, clean tables after customer left, fulfill anything that is empty.

Dishwasher And Cooker

Carleen's Coffee Shop
08.2013 - 05.2016
  • Team work, customer service, cook and prepare for coffee shop, scrape, wash and efficiently restock dishwasher utensils and glassware to keep kitchen ready for customer demands, keep kitchen neat and clean by removing trash and organizing supplies, wait on customers and meet all their needs, wash dishes and maintain safe work space

Education

Certicate - MEDICAL ASSISTING -

Northern Essex Community College
Haverhill, MA
05.2019

High School Diploma -

Lawrence High School
Lawrence, MA
06.2016

Skills

  • Customer services
  • Bilingual in English and Spanish
  • Team Work
  • Organized
  • Passenger Safety
  • Medical terminology knowledge
  • Computer proficient
  • Friendly
  • PABC Trained
  • Wheelchair Trained
  • Disability Awareness
  • Special Needs Support
  • Time management

Certification

  • High School Diploma
  • CPR/ First Aid certified
  • Medical Assistant
  • PABC Trained
  • Wheelchair Trained
  • Behavioral Trained
  • Computer Trained

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Services

Shawsheen Luncheonette
08.2019 - 02.2020

Developmental Specialist/Transportation Driver

OPPORTUNITY WORKS
09.2018 - Current

Dishwasher And Cooker

Carleen's Coffee Shop
08.2013 - 05.2016

Certicate - MEDICAL ASSISTING -

Northern Essex Community College

High School Diploma -

Lawrence High School

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ROSANNA GUZMAN