Rosanna Uribe
Lindon,UT
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
16
16
years of professional experience
Work History
Health Center Manager
Planned Parenthood
Orem, UT
06.2009 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations, with compassion while keeping medical information private.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. Resolved conflicts between staff members or patients in a timely manner while maintaining the confidentiality of all parties involved..
- Provided support and guidance to colleagues to maintain a collaborative work environment, enhance team performance, and improve outcomes. Leadership on a wide range of topics, such as patient care, customer service, and safety protocols.
- Recruited, hired, trained, and supervised new clinical staff.
- Oversaw daily operations of the health center, including staffing, scheduling, staff assignments, and taking workload, space, and equipment availability into consideration.
- Scheduled appointments for patients according to their needs and preferences.
- Monitored inventory of medications, medical supplies, and equipment used in the daily operations of the health center; placed orders when necessary.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Education
High School Diploma -
Mountain View High
Orem, UT05-1999
Skills
- Conflict resolution
- Multitasking
- Troubleshooting
- Self-Directed
- Supervision and leadership
- Dependable and responsible
- Multitasking Abilities
- Collaboration
Languages
Spanish
Professional
References
References available upon request.
Timeline
Health Center Manager
Planned Parenthood
06.2009 - Current
High School Diploma -
Mountain View High