Summary
Work History
Education
Skills
Timeline
Generic

Rosanne Freitas

Holualoa,HI

Summary

Dynamic and detail-oriented professional with experience at McDonald's, excelling in fast-paced environments. Proven ability in time management and cleaning/sanitizing, enhancing customer satisfaction through efficient service. Recognized for building rapport with customers and achieving sales goals, demonstrating strong multitasking skills and a commitment to maintaining high standards.

Work History

Dishwasher

COI Pizza
  • Kept kitchen areas neat.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Crew Member

McDonald's
  • Worked front counter, drive-thru and other areas.
  • Took orders and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Food Demonstrator

Warehouse Demonstration Services
  • Managed time efficiently when setting up/breaking down demonstration stations at various locations within the store.
  • Pleasantly engaged all individuals, offered product samples and food information.
  • Educated customers on proper cooking techniques, leading to improved confidence in their culinary abilities.
  • Exceeded sales goals through persuasive sales tactics that highlighted key features and benefits of products being demonstrated.

Sales Associate

Kohala Bay Collections
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Crew Member

Wendy's Old Fashion Hamburgers
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Cashier

Burger King
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Sales Associate

Fabric Gift Shoppe
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.

Education

High School Diploma - Accounting, Computer Programming, Typing, Japanese

Konawaena High School
Kealakekua, HI
06.1998

Skills

  • Cleaning and sanitizing
  • Attention to detail
  • Time management

Timeline

Dishwasher

COI Pizza

Crew Member

McDonald's

Food Demonstrator

Warehouse Demonstration Services

Sales Associate

Kohala Bay Collections

Crew Member

Wendy's Old Fashion Hamburgers

Cashier

Burger King

Sales Associate

Fabric Gift Shoppe

High School Diploma - Accounting, Computer Programming, Typing, Japanese

Konawaena High School

Similar Profiles

CREATE PROFILE
Rosanne Freitas