Dedicated account manager with proven expertise in client relationship management and contract negotiation. Skilled in sales forecasting and budgeting, ready to drive impactful results.
Overview
46
46
years of professional experience
Work History
Account Manager
CI Group
Orlando
09.2023 - 08.2024
Managed client accounts, fostering strong relationships with key stakeholders to enhance customer satisfaction.
Managed client accounts to ensure satisfaction and retention.
Developed strategic plans to meet client needs and expectations.
Coordinated with internal teams for timely project delivery and support.
Office Manager/Sales
ICS
Orlando
01.1979 - 09.2023
Managed office operations to ensure smooth workflow and timely completion of daily tasks.
Negotiated contracts and service agreements with vendors to secure favorable terms.
Progressed from receptionist to roles in A/R, A/P, and customer service, culminating in preparation of financial statements.
Worked with ICS for 44 years, providing consistent support and service.