Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Work History
Staff Assistant – HR Compliance/Projects
1 Year
Franciscan Alliance | 06.2025 - Current
Transferring survey documents into OnBase and Workday Employee files.
Processing license certifications
Processing HR Service cases involving uploading documents into employee OnBase/Workday files
Other Projects as assigned
Remote work
Student Intern - HR Compliance & Projects
1 Year 1 Month
Franciscan Alliance | 07.2022 - 08.2023
Assisting in gathering documents for various surveys to keep various accreditations current
Program of All-Inclusive Care for the Elderly (PACE)
Accreditation Commission for Health Care (ACHC)
Durable Medical Equipment (DME)
Sorting/indexing electronic HR employee files in OnBase for ease of data collection
Accreditation Compliance
Organizational & Coworker Business Capability Readiness Coordinator
1 Year 4 Months
Franciscan Physician Network | 10.2020 - 02.2022
Enroll staff in appropriate learning opportunities through Learning Compass
Coordinating classrooms for training
Ordering lunches for training classes
Processing invoices
Tracking New Hires/Transfers/Terminations
Run mandatory education reports for compliance
Prepare/complete annual budgets
Administer Medical Assistant Certification Program
1 year 4 months
Administrative Assistant
9 Years 6 Months
Franciscan Alliance | 04.2011 - 10.2020
Direct involvement in the building of the Franciscan Physician Network
Recruitment (Candidate Screening/Interviewing, Use of Predictive Index, Skill Survey, Resume Screening, Salary Calculations)
Job Code development
Payroll Adjustment Forms review/processing
Administer Uniform Program
General Administrative Responsibilities
Review/process expense accounts.
Coordinate meetings/teleconferences, onsite and remote.
Design PowerPoint presentations
Record/Transcribe Meeting Minutes.
Budget Preparation.
Ensure compliance of Labor Law Poster Program
Invoice processing
9 years 6 months
Executive Assistant
3 Years 1 Month
Assurance Agency | 02.2008 - 03.2011
Executive administrative support for CEO, President, Vice President of Human Resources and other multiple Vice President's including but not limited to travel arrangements, creating letters and presentations, meeting bookings, calendar maintenance and special projects.
Liaison between executive management and all other facets of the company.
Attendance at five (5) Board of Directors meetings per year and transcribing minutes
Licensing Agreements
Monitor and maintain all resident/non-resident insurance licenses for 150+ employees.
Maintain licensing compliance with regard to continuing education and ethics training.
Complete all appointment/contracting paperwork with 50+ insurance carriers
Human Resources Support
Process new hire paperwork for all new employees including offer letters, welcome packets, emergency information questionnaires along with survey feedback.
Conduct new hire orientations (2009 = 42; YTD 2010 = 36).
Process Omnia request on candidates for possible employment.
Update organizational chart, floor plans and posts employee announcements (births, new hires, office visits, engagements/weddings).
Manage referral and idea rewards programs
Event Coordination
Manage logistics surrounding booking of tradeshows, ordering amenities for booths, manage shipping of materials and travel arrangements.
Member and coordinator of Wellness Committee events including creating, planning and managing to promote work/life balance for employees.
Processes all health club reimbursements & movie ticket purchase programs.
Coordinate logistics/planning for 2 annual Blood Drives with Red Cross.
3 years 1 month
Executive Assistant
5 Months
Conseco Services, LLC | 08.2007 - 01.2008
Manage domestic travel arrangements, calendar, all face to face and teleconference meetings and appointments with executive team members.
Gatekeeper of all outside vendors and agencies in effort to introduce to key personnel.
Relationships building key clients.
Supported additional staff of (8) including Corporate Recruiters, Compensation VP, Organizational Development & Training VP and Benefits VP.
On and off-site meeting coordination of Leadership Summits.
Interview scheduling between HR EVP and potential candidates.
5 months
Executive Assistant to Field VP
3 Years 7 Months
Fireman's Fund Ins. Company | 12.2003 - 07.2007
Prepared all letters, presentations for Field Vice President along with general support for staff of 6 Business Development Managers.
Managed licensing and appointment responsibilities for Midwest appointed agencies.
Arranged and coordinated on and off-site meetings.
Managed all scheduling and meeting appointments.
Extensive domestic and international travel arrangements.
3 years 7 months
Executive Assistant to Asst. VP
5 Months
St. Paul Fire & Marine Ins. Company | 06.2003 - 11.2003
Managed correspondence, presentations, calendar and extensive travel arrangements.
Supported general staff of 6 employees.
5 months
Executive Admin Asst. to President and VP
5 Years 8 Months
Kemper Insurance Company | 09.1997 - 05.2003
Managed correspondence, presentations and managed Outlook calendar for executives.
Managed extensive travel arrangements.
Supported staff of 28.
Coordination of inter-office moves.
5 years 8 months
Education
High School Diploma
Thornton Fractional North High School | Calumet City, IL
Skills
Administrative/Education support
Recruitment
Budget Preparation
Calendar maintenance
Event Coordination
Human Resources
PowerPoint Presentations
Expense Reporting
Invoice processing
Travel coordination
Strong interpersonal skills
Conference planning
Resourceful
Document management
Calendar management
Reception duties
Document control
Timeline
Staff Assistant – HR Compliance/Projects
Franciscan Alliance
06.2025 - CurrentRead More
Student Intern - HR Compliance & Projects
Franciscan Alliance
07.2022 - 08.2023Read More
Organizational & Coworker Business Capability Readiness Coordinator
<ul><li>Advised 20+ leaders on complex employee relations issues like performance management and workplace investigations, ensuring full compliance with Panamanian labor law and minimizing legal risks.</li><li>Keeping an Open-Door policy for the employees. Investigations regarding employee issues and complaints. Collaboration with the Security and Employee Relations departments in investigations.</li><li>Review and approval of disciplinary actions. Completed more than 500 terminations according to Panamanian labor law.</li><li>Requesting, reviewing and approving of HRIS updates, transfers, benefits payments, intercompany and schedules changes.</li><li>Led the foreigner workers contract terminations according to the established Labor Law and company policies.</li><li>Participated in the Health and Safety Committee and inspections of the Social Insurance Institution, obtaining a passing score on every inspection. Developed the accidents events guidelines and form.</li><li>Participated in projects and tasks together with other areas such as HRIS and HR Corporate, for instance, the creation of the employee knowledge database to feed the chatbot for employees questions/answers.</li><li>Reporting and KPIs examination, including attrition and exit interviews results.</li><li>Review of policies, guidelines and procedures. Creation and updates of processes and control spreadsheets such as job abandonment process and form and the Oracle Manager Self Service control.</li><li>Implemented the onboarding program for new hires.</li><li>Developed HR Topics training plan for Operations staff.</li><li>Provided on the job training to the local HR members, developing skills and empowering the team.</li><li>Managed the HR providers purchase orders and payment requests.</li><li>Maintained close collaboration with the payroll department on claims and other employees inquiries, as well as support with compliance documents.</li></ul> at ALORICA<ul><li>Advised 20+ leaders on complex employee relations issues like performance management and workplace investigations, ensuring full compliance with Panamanian labor law and minimizing legal risks.</li><li>Keeping an Open-Door policy for the employees. Investigations regarding employee issues and complaints. Collaboration with the Security and Employee Relations departments in investigations.</li><li>Review and approval of disciplinary actions. Completed more than 500 terminations according to Panamanian labor law.</li><li>Requesting, reviewing and approving of HRIS updates, transfers, benefits payments, intercompany and schedules changes.</li><li>Led the foreigner workers contract terminations according to the established Labor Law and company policies.</li><li>Participated in the Health and Safety Committee and inspections of the Social Insurance Institution, obtaining a passing score on every inspection. Developed the accidents events guidelines and form.</li><li>Participated in projects and tasks together with other areas such as HRIS and HR Corporate, for instance, the creation of the employee knowledge database to feed the chatbot for employees questions/answers.</li><li>Reporting and KPIs examination, including attrition and exit interviews results.</li><li>Review of policies, guidelines and procedures. Creation and updates of processes and control spreadsheets such as job abandonment process and form and the Oracle Manager Self Service control.</li><li>Implemented the onboarding program for new hires.</li><li>Developed HR Topics training plan for Operations staff.</li><li>Provided on the job training to the local HR members, developing skills and empowering the team.</li><li>Managed the HR providers purchase orders and payment requests.</li><li>Maintained close collaboration with the payroll department on claims and other employees inquiries, as well as support with compliance documents.</li></ul> at ALORICA
<p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br>
• Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br>
• Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br>
<br>
<strong>Compensation, Benefits & Payroll:</strong><br>
• Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br>
• Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br>
• Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br>
<br>
<strong>Policy Development & Compliance:</strong><br>
• Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br>
• Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br>
• Advised leadership on labor law updates and best practices in employee relations.<br>
<br>
<strong>Talent Acquisition & Onboarding:</strong><br>
• Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br>
• Managed international hiring, including visa processing, embassy coordination, and relocation support.<br>
• Optimized onboarding programs to ensure a smooth transition for new employees.<br>
<br>
<strong>Employee Relations & Engagement:</strong><br>
• Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br>
• Maintained accurate records for attendance, leave, and performance management.<br>
• Prepared employment contracts and offer letters in compliance with legal and company standards.<br>
<br>
<strong>Strategic HR Leadership:</strong><br>
• Collaborated with senior management to align HR strategies with business goals.<br>
• Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br>
</p> at Saudi Central Bank<p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br>
• Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br>
• Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br>
<br>
<strong>Compensation, Benefits & Payroll:</strong><br>
• Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br>
• Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br>
• Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br>
<br>
<strong>Policy Development & Compliance:</strong><br>
• Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br>
• Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br>
• Advised leadership on labor law updates and best practices in employee relations.<br>
<br>
<strong>Talent Acquisition & Onboarding:</strong><br>
• Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br>
• Managed international hiring, including visa processing, embassy coordination, and relocation support.<br>
• Optimized onboarding programs to ensure a smooth transition for new employees.<br>
<br>
<strong>Employee Relations & Engagement:</strong><br>
• Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br>
• Maintained accurate records for attendance, leave, and performance management.<br>
• Prepared employment contracts and offer letters in compliance with legal and company standards.<br>
<br>
<strong>Strategic HR Leadership:</strong><br>
• Collaborated with senior management to align HR strategies with business goals.<br>
• Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br>
</p> at Saudi Central Bank
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC