Rosaria Middleton
Mansfield ,TX
Summary
Highly motivated Certified Medical Assistant pursuing a full-time position to hone my skills and self-assurance in administering patient-centered care. Eager to put excellent communication and teamwork skills to use in order to complete tasks safely and effectively.
Overview
5
5
years of professional experience
Work History
Patient Safety Sitter
Methodist Mansfield Medical Center
08.2022 - Current
- Contributed to a positive patient experience through compassionate care and active listening during interactions with patients and their families.
- Assisted in preventing falls and injuries by promptly responding to patient needs and requests for assistance.
- Reduced instances of self-harm by closely observing at-risk patients and intervening when necessary to prevent injury.
- Recognized signs of medical emergencies or changes in patient condition, immediately notifying appropriate healthcare professionals for intervention as needed.
CSR – Customer Service Representative
Walmart
05.2021 - 03.2023
- Handling incoming calls via phone, the complaints and resolution
- Overseeing the front offices operation, while providing impeccable customer service
- Giving the ability of communication to be an employer in a cross train environment
- Operated fax machine, printer, email and phone for everyday task
- Experience working with diverse populations, maintaining a safe and stimulating supermarket
Receptionist Assistant
Methodist Mansfield Medical Center
01.2020 - 07.2021
- Greeting visitors: Welcoming clients and visitors to the office
- Answering phones: Taking messages and directing calls
- Managing schedules: Maintaining the calendar and scheduling appointments
- Handling mail: Sorting and distributing mail, and managing mail correspondence
- Performing clerical tasks: Photocopying, filing, and data entry
- Ordering supplies: Managing office supplies and catering items
- Maintaining cleanliness: Keeping the reception area, lobby, and conference rooms clean and orderly
- Providing customer service: Providing exceptional customer service to clients
- Assisting with invoicing: Helping with invoicing and bookkeeping
Education
Medical Assisting -
Concorde Career College
12.2024
High School Diploma -
Bowie High School
Arlington TX05.2020
Skills
- EKG
- Vital Signs
- Phlebotomy
- Clinical Skills
- Patient Care
- Adaptability
- BLS/CPR Certified
- Communication Skills
- Administrative Skills
- Medication Administration
Personal Information
Authorized To Work: U.S. for any employer
Timeline
Patient Safety Sitter
Methodist Mansfield Medical Center
08.2022 - Current
CSR – Customer Service Representative
Walmart
05.2021 - 03.2023
Receptionist Assistant
Methodist Mansfield Medical Center
01.2020 - 07.2021
Medical Assisting -
Concorde Career College
High School Diploma -
Bowie High School
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