Rosaria Salas
Nampa,ID
Summary
Hospital Wayfinding Volunteer supporting patients and visitors with clear directions, wheelchair assistance, and calm front-line guidance across the second floor, supporting 15 patients daily. Greets people warmly, answers navigation questions, and helps them reach appointments with less stress. Strengthens the patient experience by turning the pilot into an ongoing volunteer service.
Overview
40
40
years of professional experience
Work History
Volunteer - Wayfinding Pilot Program
St. Luke's Nampa Medical Center
Nampa, ID
08.2025 - Current
- Supported 15 patients and visitors daily with friendly wayfinding guidance across the hospital.
- Provide compassionate guidance that helps patients and visitors feel comfortable navigating appointments and offices.
- Answer questions clearly and direct patients to the correct locations on the second floor.
- Greet patients on arrival and guide them to doctor offices and appointments with a welcoming approach.
- Help resolve navigation needs quickly by combining hospital knowledge with calm, practical problem-solving.
- Continue serving as a wayfinding volunteer after the pilot program becomes an ongoing service, coordinating support with teamwork and time management.
Volunteer - Med-Surg
St. Luke's Nampa Medical Center
Nampa, ID
09.2023 - 08.2025
- Supported 12 patients per shift by completing fall-risk safety checks and verifying bedside precautions.
- Verified bed alarms, yellow fall-risk wristbands, and door alerts to keep staff informed of current precautions.
- Checked in-room medical boards for current fall-risk levels and accurate visibility for hospital staff.
- Greeted each patient, introduced my role, and explained how I supported their safety on the unit.
- Provided compassionate support to maintain a calm, safe environment for patients during daily care.
- Balanced routine safety rounds with assigned patient list review using strong time management and teamwork.
Volunteer - CASA Advocate
Kings County CASA
Hanford, CA
11.2013 - 01.2017
- Advocated for each child's best interests in court hearings, representing voice and needs clearly.
- Represented foster children at school conferences, translating concerns into practical support for educational planning.
- Provided a stable, trusted adult presence for foster children, building security during ongoing advocacy.
- Collaborated with teachers, social workers, and family members to assess each child's situation with teamwork and problem-solving.
- Submitted fact-based reports to the judge and tracked court-order and case-plan compliance through case updates.
Courtroom Clerk
Superior Court of Kings County
Hanford, CA
06.1986 - 09.2011
- Maintained accurate notes, minute orders, and case outcomes to support legal proceedings and clear recordkeeping.
- Organized daily court calendars and dockets to keep sessions on schedule and balance competing courtroom priorities.
- Handled confidential information with discretion while resolving clerical issues and supporting smooth courtroom teamwork.
Education
High School Diploma -
Hanford High School
Hanford, California 06-1977
Skills
- Patient support
- Problem-solving
- Communication
- Time management
- Teamwork
Timeline
Volunteer - Wayfinding Pilot Program
St. Luke's Nampa Medical Center
08.2025 - Current
Volunteer - Med-Surg
St. Luke's Nampa Medical Center
09.2023 - 08.2025
Volunteer - CASA Advocate
Kings County CASA
11.2013 - 01.2017
Courtroom Clerk
Superior Court of Kings County
06.1986 - 09.2011
High School Diploma -
Hanford High School