Maria Fernandez

Recently certified Medical Assistant Clinical (AAH National) and Phlebotomy Technician (NHA National) with hands-on training in patient care, laboratory procedures, and specimen collection. Bilingual in English and Spanish, with 8+ years of customer service and management experience. Dedicated to delivering compassionate patient care, maintaining accurate documentation, and supporting healthcare teams in clinical and laboratory environments.

• Certified Medical Assistant Clinical (CMA-C), American Allied Health (National), 52016677, 06/01/25, 06/01/26
• Certified Phlebotomy Technician (CPT), National Healthcareer Association (NHA), L8H8F4G6, 07/01/25, 07/01/27
• CPR/First Aid/AED Certified

• Perform venipuncture and capillary blood collection on patients of all ages.
• Collect, label, and process blood and tissue specimens following laboratory protocols.
• Maintain specimen integrity by using proper storage, transport, and handling techniques.
• Log specimens accurately into laboratory information systems.
• Follow infection control, OSHA, and CLIA regulations to ensure patient and staff safety.
• Apply proper patient identification procedures to avoid specimen mix-ups.
• Prepare equipment, including vacutainers, needles, tourniquets, and safety devices.
• Provide patient instructions before, during, and after blood collection.
• Demonstrate professionalism and compassion when working with anxious or pediatric patients.
• Assist with specimen centrifugation and preparation for reference lab transport.

• Interview patients to obtain medical history and information.
• Administer intramuscular, intradermal, and subcutaneous injections.
• Measure and record height, weight, blood pressure, pulse, and respiration.
• Record patient’s medical history, vital statistics, and test results in medical records.
• Clean and sterilize instruments; dispose of contaminated supplies.
• Prepare and administer medications as directed by physician.
• Prepare treatment rooms and assist physicians during examinations.
• Operate EKG equipment and explain treatment procedures to patients.
• Schedule appointments and interpret for Spanish-speaking patients.

Phlebotomy Externship, San Diego, CA, 09/01/25, Performed venipuncture, capillary blood draws, and specimen handling., Logged and prepared collected specimens for laboratory testing., Practiced infection control and OSHA standards., Assisted with patient intake and bilingual communication.