ROSARIO CAMPOS
San Antonio
Summary
Certified medical assistant with extensive hands-on experience in patient care. Strong focus on team collaboration and achieving optimal patient outcomes. Known for reliability and adaptability in fast-paced healthcare environments. Skilled in clinical procedures, patient communication, and medical record management.
Overview
11
11
years of professional experience
Work History
Certified Medical Assistant
Christus Trinity Clinic
11.2021 - Current
- Assisted in patient intake processes, ensuring accurate data entry and compliance with health regulations.
- Administered injections and vaccinations, adhering to safety protocols and maintaining sterile environments.
- Collaborated with healthcare team to streamline appointment scheduling, enhancing patient flow efficiency.
- Educated patients on treatment plans and medication usage, improving overall understanding of care instructions.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Streamlined office workflows by implementing best practices in scheduling and patient intake processes.
- Educated patients on treatment plans and preventive care measures, fostering a collaborative healthcare environment.
Medical Assistant-Back
Kellum OB/GYN
11.2020 - 09.2021
- Led quality improvement initiatives to enhance service delivery within the obstetrics department.
- Supported quality care initiatives by participating in continuing education opportunities relevant to the OB/GYN field.
- Enhanced patient satisfaction by providing compassionate support and education on prenatal and postpartum care.
- Contributed to a welcoming clinic atmosphere by maintaining clean and organized spaces and promoting open communication between staff and patients.
- Expedited the referral process for patients in need of specialized care by effectively communicating with other healthcare providers.
- Improved patient care by assisting with OB/GYN examinations and procedures.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Taught patients about medications, procedures, and care plan instructions.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Medical Assistant-Back Office
Northeast Endocrinology
09.2019 - 10.2020
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Empowered patients through education on self-management techniques for chronic conditions.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Taught patients about medications, procedures, and care plan instructions.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Medical Assistant-Back Office
San Antonio Women's Health
06.2019 - 07.2020
- Educated patients on treatment plans and medication instructions to improve adherence and outcomes.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Medical Assistant-Back Office
Hill Country Family Medicine
02.2015 - 03.2017
- Educated patients on treatment plans and medication usage to promote adherence and understanding.
- Led initiatives to maintain high standards of cleanliness and safety in clinical settings.
- Obtained client medical history, medication information, symptoms, and allergies.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Implemented patient education program on preventative care, enhancing community health awareness.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Implemented care and efficiency improvements to support and enhance office operations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
High School Diploma -
Pampa High School
Pampa, TX06-2000
No Degree - Certified Medical Assistant
Kaplan
San Antonio, TX10-2015
Skills
- Medical terminology
- Specimens collection and processing
- Medication administration
- Patient documentation
- Inventory and supply management
- Triage assessment
- Patient education
- Safety compliance
- Telephone etiquette
- Compassionate
- CPR
- Procedure assistance
- Adaptable
- Patient care coordination
- Simple dressings
- Trustworthy companion
- OB/GYN procedures
- Complex Problem-solving
- Monitoring patient progress
- Patient-focused care
- Reliable team player
- Maintaining confidentiality
- Team collaboration
- Problem-solving
Timeline
Certified Medical Assistant
Christus Trinity Clinic
11.2021 - Current
Medical Assistant-Back
Kellum OB/GYN
11.2020 - 09.2021
Medical Assistant-Back Office
Northeast Endocrinology
09.2019 - 10.2020
Medical Assistant-Back Office
San Antonio Women's Health
06.2019 - 07.2020
Medical Assistant-Back Office
Hill Country Family Medicine
02.2015 - 03.2017
High School Diploma -
Pampa High School
No Degree - Certified Medical Assistant
Kaplan