Rosario Fernandez
Miami,FL
Summary
Dynamic professional with extensive experience as an Office Manager at Shalena Community Center and Two Moons Home Care Services, excelling in workflow optimization and patient advocacy. Proven ability to implement effective document management systems and facilitate training, enhancing operational efficiency. Skilled in crisis intervention and patient assessment, committed to delivering compassionate care and support.
Overview
4
4
years of professional experience
Work History
Home Health Aide
Behavior and Therapy Consultant
Miami, FL
09.2023 - Current
- Engaged patients in recreational activities such as reading books or playing games.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Assistant Administrator
Two Moons Home Care Services
Miami, FL
07.2022 - Current
- Developed processes to streamline workflow within the organization's administrative functions.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Facilitated training sessions for new employees on company policies and procedures.
Office Manager
Shalena Community Center
Miami, FL
07.2021 - 07.2022
- Ensured compliance with applicable laws regarding employment practices.
- Maintained filing system for records, correspondence and other documents.
- Implemented and maintained company protocols to facilitate smooth daily activities.
Education
Associate of Science - Registered Behavior Technician
Power In-Service, Training Center
Miami, FL11-2024
Associate of Science - Occupational Therapy
Keiser University
Fort Lauderdale, FLSkills
- Time management
- Patient assessment
- Crisis intervention
- Document management
- Patient advocacy
- Workflow optimization
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Home Health Aide
Behavior and Therapy Consultant
09.2023 - Current
Assistant Administrator
Two Moons Home Care Services
07.2022 - Current
Office Manager
Shalena Community Center
07.2021 - 07.2022
Associate of Science - Registered Behavior Technician
Power In-Service, Training Center
Associate of Science - Occupational Therapy
Keiser University
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