Rosario Garcia
Goliad,TX
Summary
Personable and courteous in all interactions with co-workers, with proven history of performing with integrity and efficiency. Detail-oriented with years of experience in customer service and client care. Efficient in performing the administrative and front-desk tasks of large-scale, busy office.
Overview
26
26
years of professional experience
Work History
In Home Provider
Accent Home Health
08.2017 - Current
- Boosted client morale with compassionate companionship, engaging in conversation and participating in recreational activities.
- Educated clients about self-care practices, empowering them to take an active role in their own wellbeing.
- Assisted with meal preparation, ensuring clients received nutritious meals catered to their dietary requirements.
- Promoted a safe and comfortable environment by performing light housekeeping duties and maintaining cleanliness.
Office Medical Assistant
Victoria Medical and Rehabilitation Associates
09.2013 - 07.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Preformed injections, diagnostic procedures and assisted physician with minor in office procedures.
Customer Service and Resources Specialist
United States Army
08.1998 - 06.2001
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Supervised office of 5 soldiers in specific personel functions for our office to aid in the Batallion G1, assisting soldiers needing deployment or exiting out of the Army.
- Answered calls on a 4-line sysytem, took messages, and handled correspondence between office staff and Commanding Sergeant Major.
Education
No Degree - Medical Assisting
National Institute of Technology
San Antonio, TX10.2004
No Degree - Costumer Service And Resources Specialist
Advanced Individual Training, US Army
Fort Jackson, SC08.1998
High School Diploma -
Victoria High School
Victoria, TX05.1998
Skills
- Detailed-oriented
- Orginized
- Dependable
- Compassionate
- Schedueling and calender manegment
- Communication and Interpersonal Skills
- Equipment Manegment and restocking
- CPR and First Aid Training
- Customer/patient Billing
Timeline
In Home Provider
Accent Home Health
08.2017 - Current
Office Medical Assistant
Victoria Medical and Rehabilitation Associates
09.2013 - 07.2017
Customer Service and Resources Specialist
United States Army
08.1998 - 06.2001
No Degree - Medical Assisting
National Institute of Technology
No Degree - Costumer Service And Resources Specialist
Advanced Individual Training, US Army
High School Diploma -
Victoria High School
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