Proactive Beauty Consultant with expertise in client relationship building and industry trends. Known for delivering exceptional customer service and personalized beauty recommendations. Skills include inventory management, upselling strategies.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work History
Beauty Consultant
Mary Kay
2015.06 - Current
Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
Conducted consultations to understand client's desired look.
Conducted makeovers and skincare consultations, boosting customer confidence in their appearance.
Increased sales revenue through effective product demonstrations and persuasive communication skills.
Professionally applied makeup to clients for productions and performances.
Transit Bus Operator
SEPTA
2007.06 - Current
Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
Operated with safety and skill to avoid accidents and delays.
Provided passenger assistance, collected fares and offered schedule and route information.
Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
Enhanced passenger satisfaction by providing timely and efficient transportation services.
Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
Increased route efficiency through careful planning and coordination with dispatchers and other transit team members.
Developed strong relationships with regular passengers, fostering a sense of trust and reliability in the transit system.
Ensured compliance with federal, state, and local regulations by staying up-to-date on changing laws and guidelines affecting transportation operations.
Handled fare collection accurately, protecting company revenue through diligent recordkeeping and reporting procedures.
Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Education
Associate of Science - Accounting And Finance
Community College of Philadelphi
Philadelphia, PA
2001.03 - 2004.05
Skills
Retail experience
Client Relationship Building
Customer Service
Beauty trends understanding
Personalized recommendations
Promotions and discounts
Appointment Scheduling
Upselling strategies
Maintaining Client Records
Languages
Spanish
Native or Bilingual
Timeline
Beauty Consultant
Mary Kay
2015.06 - Current
Transit Bus Operator
SEPTA
2007.06 - Current
Associate of Science - Accounting And Finance
Community College of Philadelphi
2001.03 - 2004.05
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