Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rosario Paglione

Saint Charles,MO

Summary

Adept at enhancing operational efficiency and compliance, I leveraged risk-based strategies at Client Services Inc. to fortify control environments and streamline audit processes. Skilled in data entry and strong communication, I excel in fostering vendor relationships and team collaboration, significantly improving warehouse productivity and audit integrity.


Enthusiastic and willing to take on any task to help the organization's mission succeed. Pleasant, hardworking, and reliable, with great interpersonal skills.


Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Receiving Associate

Sam's Club
08.2022 - Current
  • Enhanced warehouse efficiency by accurately processing incoming shipments and promptly updating inventory records.
  • Boosted overall warehouse productivity by collaborating with team members on various tasks such as unloading trucks, sorting products, and updating inventory systems.
  • Reduced product damage during the receiving process by carefully handling fragile items and adhering to proper safety protocols.
  • Strengthened vendor relationships through timely communication regarding delivery schedules, discrepancies, or damaged goods.
  • Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
  • Contributed to a positive work culture within the receiving department by actively participating in team meetings, training sessions, or other group activities.

Internal Audit Manager

Client Services Inc.
01.2019 - Current
  • Enhanced audit efficiency by implementing risk-based audit strategies and streamlining processes.
  • Increased compliance with regulations through regular monitoring of internal controls and procedures.
  • Strengthened the company's overall control environment by identifying weaknesses and recommending corrective actions.
  • Developed comprehensive audit plans to address identified risks, ensuring timely and effective execution.
  • Ensured adherence to professional standards in all aspects of the audit process, upholding the integrity of audit work performed.
  • Collaborated with management to develop action plans to address identified issues, fostering a proactive approach to risk management.

Senior Game Advisor

GameStop
10.2010 - 12.2019
  • Enhanced customer satisfaction by providing exceptional service and product knowledge to gamers.
  • Increased store revenue through upselling techniques and promoting add-on products.
  • Assisted in inventory management, ensuring accurate stocking levels and timely reordering of merchandise.
  • Trained new employees on store policies, procedures, and sales strategies for optimal performance.
  • Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
  • Resolved customer issues promptly, demonstrating professionalism and empathy in all interactions.
  • Developed strong relationships with regular customers, leading to increased loyalty and repeat business.

Eligibility Specialist

Serco
11.2014 - 04.2018
  • Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
  • Streamlined application process for clients by implementing efficient case management techniques, improving overall service.
  • Collaborated with multidisciplinary teams to ensure comprehensive support for clients in need of assistance.
  • Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
  • Assisted clients in overcoming barriers to self-sufficiency through targeted interventions and resource coordination.
  • Maintained detailed records of client interactions, ensuring the accuracy and confidentiality of sensitive information.
  • Ensured compliance with local, state, and federal regulations during all phases of the eligibility determination process.
  • Developed strong rapport with clients by effectively communicating complex program requirements and processes.

Education

No Degree - Business

St Charles Community College
City Of Saint Peters, MO

High School Diploma -

Fort Zumwalt West High School
O'Fallon, MO
05.2001

Skills

  • Scheduling
  • Loading and unloading
  • Shipping procedures
  • Strong Communication Skills
  • Numeric Data Entry
  • Document Scanning
  • Accuracy and Attention to Detail
  • Data Entry Techniques
  • Keyboard Shortcut Knowledge
  • Confidentiality and Security
  • Deadline-oriented
  • Data Entry

Certification

  • Licensed Forklift Operator

Timeline

Receiving Associate

Sam's Club
08.2022 - Current

Internal Audit Manager

Client Services Inc.
01.2019 - Current

Eligibility Specialist

Serco
11.2014 - 04.2018

Senior Game Advisor

GameStop
10.2010 - 12.2019

No Degree - Business

St Charles Community College

High School Diploma -

Fort Zumwalt West High School

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Rosario Paglione