Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rosario Perez

West Chicago,IL

Summary

Dynamic leader with a proven track record at Amazon, adept in strategy development and process improvement. Excels in problem-solving and team collaboration, enhancing operational efficiency and driving project success. Demonstrated ability to mentor and lead diverse teams, achieving significant performance improvements. Expert in data analysis and workflow management, consistently delivering results beyond expectations. Detail-oriented and able to learn new concepts quickly. Dedicated and adaptable professional with a proactive attitude , strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

5
5
years of professional experience

Work History

Associate

Amazon
West Chicago, IL
06.2021 - Current
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Trained new associates on store operations, policies, and procedures.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Operated equipment and machinery according to safety guidelines.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Worked effectively in team environments to make the workplace more productive.
  • Maintained updated knowledge through continuing education and advanced training.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.

Assistant Manager of Operations

Weber Grill
Palatine, IL
03.2020 - 04.2021
  • Participated in meetings with senior executives regarding project updates or strategic planning initiatives.
  • Trained new hires on company policies and procedures.
  • Evaluated current business practices and identified opportunities for process improvement.
  • Developed and maintained effective relationships with internal departments and external stakeholders.
  • Created reports outlining progress towards key objectives such as increased productivity or reduced costs.
  • Established standard operating procedures across all departments in order to streamline workflows.
  • Maintained records of all operational activities including personnel information, inventory levels, customer service metrics.
  • Provided guidance to staff on operational matters, resolving issues as they arise.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Ensured that quality control standards were met by monitoring performance against established goals.
  • Communicated clear action plans to optimize results and successfully execute operational activities.
  • Delegated work to staff, setting priorities and goals.
  • Directed workflow by assigning tasks to team members based on their skillset and availability.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Assisted in developing operational plans and strategies to meet organizational objectives.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Organized training sessions for staff members on various aspects of operations management.
  • Coordinated the implementation of new processes and systems to improve overall operations.
  • Monitored daily operations, ensuring efficiency, accuracy and compliance with policies and procedures.
  • Scheduled maintenance activities for production equipment in order to minimize downtime.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Reviewed employee performance regularly providing feedback to help them reach full potential.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Conducted regular reviews of existing processes and made recommendations for improvements.
  • Motivated employee performance and satisfaction through fair evaluation, process review and mentoring.
  • Collaborated with team members to develop innovative solutions for operational challenges.
  • Collaborated with other teams within the organization to ensure smooth functioning of day-to-day operations.
  • Developed effective communication strategies between departments.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Led daily meetings with staff members to identify areas of focus, cover policy changes and facilitate positive communication.
  • Maintained accurate records of employee performance and attendance.
  • Balancing shifts, managing time-off requests and ensuring the right people are in the right place at the right time
  • Assisted in problem solving when issues arose during production or delivery cycles.
  • Operated a variety of machinery and tools safely and efficiently.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Completed day-to-day duties accurately and efficiently.

Education

Bachelor of Science - Business Administration

UNIVERISIDAD CATOLICA ANDRES BELLO
CARACAS, VENEZUELA
12-2017

Bachelor of Science - Organizational Leadership

National University
La Jolla, CA

Skills

  • Preparing reports
  • Oral communication
  • Problem-solving
  • Record and file management
  • Attention to detail
  • Meeting scheduling
  • Performance improvement
  • Practice management
  • Creative problem solving
  • Conflict resolution
  • Strategy development
  • Complex Problem-solving
  • Issue resolution
  • Adaptability and flexibility
  • Leadership qualities
  • Task prioritization
  • Data entry
  • Result interpretation
  • Management support
  • Courteous and professional
  • Business strategies
  • Work Planning and Prioritization
  • Workflow management
  • Computer skills
  • Team collaboration
  • Shipment processing
  • Order fulfillment
  • Flexible schedule
  • Data collection and analysis
  • Basic accounting
  • Multitasking and organization
  • Calendar management
  • Policy implementation
  • Decision-making
  • Time management
  • Collaborative teamwork
  • Multiple priorities management
  • Cross-functional teamwork
  • Process improvement
  • Project reporting
  • File management

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Associate

Amazon
06.2021 - Current

Assistant Manager of Operations

Weber Grill
03.2020 - 04.2021

Bachelor of Science - Business Administration

UNIVERISIDAD CATOLICA ANDRES BELLO

Bachelor of Science - Organizational Leadership

National University

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Rosario Perez