ROSARION PIERRE
Columbus,OH
Summary
Systematic and reliable sanitation professional focused on promoting safe work environment for all personnel. Familiar with fresh cut produce operations and standard practices. Success leading and training teams of up 21 personnel.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sanitation Supervisor
DNO Produce
09.2022 - Current
- Supervised employees and developed training programs to ensure maximum performance.
- Reviewed employee performance and devised improvement plan to achieve goals.
- Delegated assignments and verified work quality and completion according to facility and regulatory standards.
- Kept accurate and detailed records of personnel progress and productivity
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely
- Implemented policies and standard operating procedures for continuous improvement
Sanitation Supervisor
Freshwayfoods
05.2021 - 09.2022
- Managed and guided team of 21 sanitation employees.
- Managed staff hiring, training and supervision.
- Delegated assignments and verified work quality and completion according to facility and regulatory standards.
- Led training in sanitation and cleaning practices.
- Stored chemicals in compliance with Madison regulations.
- Coordinated project workflows for departments.
Customer Service Agent
United Nearshore Operations
02.2020 - 02.2021
- Answered inbound calls, chats and emails to facilitate customer service
- Helped clients navigate online systems within established frameworks to obtain services
- Returned customer calls in established turnaround time to meet company objectives.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service
Customer Service Agent
D-Boss
09.2011 - 09.2012
- Answered inbound calls, chats and emails to facilitate customer service.
Education
Bachelor of Science - Physical Therapy
Pontificia Universidad Catolica Madre Y Maestra
Dominican Republic01.2020
Skills
- Performance Monitoring
- Staff Supervision
- Inventory Assessment
- Verbal and Written Communication
- Problem-Solving
- Safety Procedures
Languages
English
Spanish
French
Haitian Creole
Certification
OSHA
Cleaning and Sanitation Basics
Advanced CIP
GMP
Timeline
Sanitation Supervisor
DNO Produce
09.2022 - Current
Sanitation Supervisor
Freshwayfoods
05.2021 - 09.2022
Customer Service Agent
United Nearshore Operations
02.2020 - 02.2021
Customer Service Agent
D-Boss
09.2011 - 09.2012
Bachelor of Science - Physical Therapy
Pontificia Universidad Catolica Madre Y Maestra
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