Rosaura Aguirre
San Jose,CA
Summary
I am an asset to your team because I am hardworking and always maintain a positive attitude. I have been supporting myself since I was 16 years old so I believe myself to be diligent and tenacious. I can work well under pressure and am familiar with how to professionally talk to clients to make them feel comfortable and confident in the establishment they are at. I work well as a team and also independently in order to give the most efficient service possible. I am also able to speak to a larger majority of clients since I am a Spanish speaker.
Overview
3
3
years of professional experience
3
3
Certification
Work History
Retail Cashier
Marshalls
06.2022 - 09.2022
- Greeted all customers with a positive attitude
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
- Keeping workspace clean and organized
- Being punctual
Waitress
Grill Em Steakhouse
06.2019 - 04.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Del Mar High School
San Jose, CA06.2021
Skills
- Certified Spanish Speaker
- Customer service
- Multitasking
- Time Management
- Cooperative Attitude
- Upselling
Certification
- Seal of Biliteracy - Spanish/English
- Certificate of Completion - Dental Assisting (510 hours)
- Certification of Course Completion - Infection Control
Languages
Spanish
Native or Bilingual
Timeline
Retail Cashier
Marshalls
06.2022 - 09.2022
Waitress
Grill Em Steakhouse
06.2019 - 04.2022
High School Diploma -
Del Mar High School
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